AluaSoul Palma - Adults Only in Can Pastilla offers a beachfront escape where guests can enjoy the white sand beach or find relaxation in the garden and sauna. The property features a health club, an international cuisine buffet restaurant, and two bars with ocean views.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Pool
Spa
Pet-friendly
Free Wi-Fi
Air-conditioning
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You can look forward to a poolside bar, concerts and live shows and a terrace at AluaSoul Palma - Adults Only. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. For some rest and relaxation, visit the sauna. The on-site international cuisine buffet restaurant, Terra, offers breakfast, brunch, dinner and ocean views. Fitness classes are offered at the health club; the property also has a garden, dry cleaning/laundry services and car hire on-site. Free in-room WiFi is available to all guests, along with 2 bars and conference space.
You'll also enjoy perks such as:
A seasonal outdoor pool, along with sunloungers and pool umbrellas
Buffet breakfast (surcharge), bike hire and multilingual staff
Beach umbrellas, a 24-hour front desk and a water dispenser
Tour/ticket information, concierge services and a lift
Guest reviews say great things about the helpful staff
Room features
All 138 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Reusable coffee/tea filters and LED light bulbs
Bathrooms with rainfall showers and eco-friendly toiletries
43-inch HDTVs with satellite channels
Wardrobes/cupboards, balconies and heating
Awards and affiliations
Eco-certified property
This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 November to 15 April:
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 14 per person
Pet fee: EUR 45 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 15 March to 15 November
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Frequently asked questions
Does AluaSoul Palma - Adults Only have a pool?
Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:00 PM.
The swimming pool is closed seasonally each year from November 1 until April 15.
Is AluaSoul Palma - Adults Only pet-friendly?
Yes, AluaSoul Palma - Adults Only allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at AluaSoul Palma - Adults Only?
There is free parking nearby.
What time is check-in at AluaSoul Palma - Adults Only?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at AluaSoul Palma - Adults Only?
Checkout is at noon.
Where is AluaSoul Palma - Adults Only located?
Nestled on the beach, this Can Pastilla hotel is within 1 mi (2 km) of Es Carnatge and Playa de Palma. Cala Estancia and Platja d'Or are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.8
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 441 out of 916 reviews
10 - Excellent
441
Rating 8 - Good. 343 out of 916 reviews
8 - Good
343
Rating 6 - Okay. 95 out of 916 reviews
6 - Okay
95
Rating 4 - Poor. 22 out of 916 reviews
4 - Poor
22
Rating 2 - Terrible. 15 out of 916 reviews
2 - Terrible
15
Reviews
Verified
10/10 Excellent
angela
14 Feb 2026
Liked: Cleanliness, staff & service, amenities
Spacious room that was right at the front of the hotel with a good size balcony and great sea views.
It was super clean and the bed was very comfortable.
Excellent buffet breakfast.
Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..
Really nice, quiet and well equipped hotel in a perfect location. If you’re into swimming in the sea vs pool like us, it will take you about 15 mins walk to get to a nice sandy beach (Palma beach) but I appreciate the walk so it didn’t bother us. Definitely would recommend and would stay here again.
Natasa
Stayed 5 nights in Jul 2025
Verified
8/10 Good
Famke Birgitte
30 Oct 2025
Liked: Cleanliness, amenities
Nice roms. Very cold water in the pool and we missed ham and fresh juice for breakfast. Otherwise we were happy about our stay.
I had an amazing week at this hotel. Booked a club room and I would have to say that it was totally worth it! The bali bed on my terrace was an absolute touch. Hotel was clean, service was excellent and big shout out to David on reception who was awesome. Highly recommended to anyone
We last stayed at the hotel 17 years ago under its previous name, its was great to come back and see that it was better than the last time, staff are fantastic, rooms clean and bright, food excellent will be going back again.
Loved the hotel, not too large with personal touch, well organised, situated right at the promenade, nice and less busy area,
Friendly and helpful staff. Lovely walk from there alongside the beach.
Amazing buffet(although pricey). Great amenities. Great staff. Good time! Only issue: no water dispenser other than the hidden one in the gym that staff won't tell you about :P
The restaurants on property were excellent. The staff were always freindly and helpful. The one and only complaint was the glass shower door leaked to the outside floor. We had to lay towels on the floor to absorb the water after every shower.
Excellence service. Very clean in the public areas. Quiet. Good breakfast and dinner. Perfect location. Free Bali beds-perfect extra for your relax. In 5* hotel inPalma they were charging 40€ for the day.. Not sure why our cards didn’t work for the rooftop terrace. But as we were there just for the day and a half-it didn’t bother us.
Definitely recommend this hotel
Great Staffs / Luvly hotel in a fantastic location
Great hotel, fantastic staffs that are always smiling and happy to help, lovely balcony view, best breakfast buffet. Walking distance to the beach and good restaurants in the surrounding area. Second time we are lodging at this beautiful hotel and we will definitely be lodging at Aluasoul Palma on our next trip to Majorca.