Outstanding! Exceptional!
Staff were warm, welcoming and super-helpful. Service with a smile - housekeeping staff too: conscientious, efficient and polite.
The room was brilliant - nicely furnished, spacious, with a lovely modern bathroom, fridge (really nice touch😀) and comfortable bed.
Breakfast was delicious and varied, with service. The breakfast area was also available at other times, which was nice if you wanted to just be somewhere apart from your bedroom or going out.
Wish I had a reason to visit Palermo again soon😉.