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"First thing I had to do was clean off the air conditioner. It was full of dirt. The floors were not even swept. The bathroom was clean and the sink was clean and there were clean towels. The bed was clean and comfortable. The air conditioner was off and it took several hours to cool the room. The only staff I saw was the man who checked us in. The lamp on the end table had no outlet so it had to be moved to the other side of the bed with no table. Since Palacios is a fishing town and this is the...

"Wonderful all the way around! People, place, and wonderful breakfast!"

"Room was clean, staff friendly, very cost efficient, pool was clean! Enjoyed our stay!"

"It was pet friendly. Everything was nice."

"super friendly and clean will def stay there again"

"Great stay. Would definitely do again."

"Hotel and room was very hot. TV picture was messed up. "

"Clean. "

"Had good beds and was clean for most part. I tried to get soap out of the dispenser and a glob of brown goo that stank was squert in my hand guess it hasn't been used in a while . Lol"

"Room was spotless super clean quit. I’ll definitely be staying here again if work brings me back that way!!"

"Good location. Staff very helpful. Towels leave a lot to be desired"

"Great customer service, room was clean and restroom was as well ."

"I would make sure I book this hotel again! The staff was very friendly and helpful! I love the atmosphere overall and it was very pleasant"

"This is one of the Better Comfort Suites I have stayed at. I choose Comfort a lot to stay in when I’m out of town due to the quality and the cleanliness. This one was very beautiful. The staff was very courteous and helpful and sweet. We would definitely recommend staying at this one in Bay City again and again."

"The room overall was cleaned but the sofa bed had a big stain and with no sheets. Had to go get some from front office. The king bed had sheets with gum on them. Prior to my arrival I called to confirm about the bbq pits I was told they had 2 1) gas and 1) with charcoal I stopped and got what I needed to cook just to get to hotel to no pits, I asked the staff and she had no idea where they could be. The laundry room was also out of order, prior to finding out I asked the staff if I had to have...

"Clean hotel. Room was recently remodeled. Hotel staff was friendly."

"Pet-friendly, staff and breakfast"

"This hotel is extremely clean and smelled great. The beds were comfortable and the staff were friendly. 10/10"