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"The bathroom door is clear and so whenever you turned on the light it lit the whole room up and woke everyone up! The parking lot is confusing and if you take the wrong one I ended up in a gross elevator with people doing drugs! The hotel is in a great location and walking distance tk everything!"

"The courtyard is our go to when we travel to Nanaimo. It’s clean, welcoming and in a great location."

"Clean, quiet and very close to the ferry terminal."

"The room was clean and bed was comfortable. Staff was friendly and available. Breakfast was good. Many spaces available for parking. Only issue was the a/c unit was very loud."

"The location is good."

"Staff were very attentive even offer extra amenities in the room. Breakfast was great. Location is excellent."

"Hard parking Just a different set up for the space they have but made up by the amazing views So close to the water, walking trails, parks, shops and restaurants But no morning breakfast"

"I am not usually someone to write a review but……. As I was checking in there was another reservation that could not be honoured due to the guests not having any of the proper credentials to check in. The front desk staff was beyond professional even though they were dealing with extremely upset ppl. They maintained empathy and professionalism 100% and I feel they need this review as I assume there will be something negative coming their way! I do feel bad for the guests that left angry but they...

"Everything was awesome and went amazing aside from hotel staff coming into our room despite having the do not disturb sign on the door. We had told them we didn’t need house keeping as we were there for a few days and would just request towels if needed. Our wet towels were folded and put back on the shelf that were hung to dry and personal belongings moved around but nothing appeared to have been cleaned , garbages emptied , or anything else. Was a little strange but The front desk was very...

"Window has no screen and dirty. Air conditioning is making loud noise with fan running but does not cool the space. Bathroom sink does not drain well. Check-in took ~30 min. There is no common space or breakfast room. No one helped to check out. The laundry room which services the entire hotel is dirty. Noted homeless people staying under the exterior stair. Booked with Expedia which rates 8.2. Honestly don’t know how it gets rated with this high rating. Very disappointed and Certainly not...

"Great place! The receptionist was very friendly and helped me extend my stay."

"Allan was a charming host and we felt most welcome"

"Affordable stay, friendly staff, and the room was clean."

"Small room, kitchen n bathroom is shared which makes it uncomfortable for us."

"Excellent location clean rooms great quality coffee!"

"OMG. Please don't stay here. The place was beat up, the area very sketchy and the room was nasty. Our neighbors started screaming at about 11 pm and didn't let up for 2 hours. Then they continued to talk until we got up to leave the facilities. Our neighbors seem to be permanent residents there and had a bunch of bicycles and other stuff outside of their door. The whole place felt run down and dirty. This hotel should be rated a zero but I didn't have that luxury in the rating so I had to give...

"Everything was not cared for, bedsheets had stains, room was not clean."

"We reached there and we like property and rooms when we saw that but when hotel is aware of how many people are coming and when they are charging for each and everyone, they should provide service too. We had 2 rooms booked for 8 people and there were only 2 towels in room, that is something for personal hygiene and no one would like to share. Also we tried to go and get from check in office but they were closed without any posted number or hours of operation. Even at 7:30 in morning when we...