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Capitalino Hotel y Plaza

3.0 star property
Historic district location meets modern amenities at this welcoming hotel where travelers can enjoy shopping, dining, and connectivity steps from their door

Choose dates to view prices

Capitalino Hotel y Plaza, in the heart of the historical district, offers travelers a free full breakfast. The property features an on-site shopping mall, in-room WiFi, and coworking spaces. Guests can dine at the hotel restaurant and consistently praise the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is ฿2,623
฿3,108 total
includes taxes & fees
24 May - 25 May
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Building design
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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฿3,473 total
includes taxes & fees
25 May - 26 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 May 2026 to 3 May 2026 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 May to 31 May:
  • Meeting facilities

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 50 per accommodation

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Frequently asked questions

Is Capitalino Hotel y Plaza pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Capitalino Hotel y Plaza?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Capitalino Hotel y Plaza on 24 May 2026 start from ฿2,623, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Capitalino Hotel y Plaza?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Capitalino Hotel y Plaza?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Capitalino Hotel y Plaza?

Checkout is at noon.

Where is Capitalino Hotel y Plaza located?

Situated in the historical district, this hotel is within a 5-minute walk of Monumental Clock of Pachuca and Independence Square. Mineria Museum and Historical Archive and National Photography Museum are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.6

Cleanliness

7.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 3 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

Reviews

Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked very much the kind reception of all the staff. We had a great time in the Sunday bazar. Breakfast was delicious. We were given a balcony suite and it had an amazing view. Thanks againg for drying our wet swimsuits, shorts & towels at our arrival. and towels
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Baldomero

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great only thing is the clock is loud. It is the middle of the city so great location but again if your light sleeper might not be for you. As for me i noise doesn’t effect me and it’s is a live area many things to do.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, we loved everything about it. The shower drain was a bit slow, but other than that, the rooms were great.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Efren

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No A/C so difficult to sleep
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Mauro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Muy mal. Pésimo servicio en el hotel. Se negaron a respetar mi reservación. Exijo que el rembolso total de mi reservacion
Stayed 1 night in Apr 2025
Verified

6/10 Okay

valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo pero la tv nunca funciono
Stayed 1 night in Jul 2024
Verified

8/10 Good

Braidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, muchas gracias.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

OSCAR ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Me gustó mucho el hotel Recién remodelado, muy cómodo y amplio. Con una vista excelente. El reloj monumental suena cada hora aún en la noche, y sí se oye desde las habitaciones que dan al frente. Pero yo sí pude descansar sin problema, y sí me volvería a quedar con esa vista que tiene. El servicio es muy muy amable. El desayuno es almuerzo completo, muy llenador y rico.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

OSCAR ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hermoso hotel! Me sorprendió lo bonito y bien diseñado que es. El internet wifi muy bueno, la cama muy cómoda (firme como debe ser para decansar) La vista del balcón buenísima. Está frente al reloj, el reloj suena cada 15min al principio era molesto, luego ya no... No tuve problemas para dormir. El desayuno incluído es almuerzo completo, muy rico. El estacionamiento está a 1 calle, pero es seguro y bajo techo. La gente de Pachuca en general fue muy muy amable
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
La mejor opción para quedarte en el centro de Pachuca
Stayed 1 night in Jun 2023
Verified

8/10 Good

esteban carlos gonzalez

Stayed 1 night in Jan 2026
Verified

8/10 Good

Ricardo

Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Virginia

Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

OSCAR ALEJANDRO

Stayed 1 night in Aug 2023