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Reviews of Hotel Silken Monumental Naranco

4 out of 5
Hotel Silken Monumental Naranco
Calle de Marcelino Suarez, 29, Oviedo, Asturias

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 276 reviews" "
Rating 8 - Good. 106 out of 276 reviews" "
Rating 6 - Okay. 20 out of 276 reviews" "
Rating 4 - Poor. 4 out of 276 reviews" "
Rating 2 - Terrible. 1 out of 276 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

humphrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenience in the city
Stayed 3 nights in Mar 2024
Response from Reception Desk on 23 Mar 2024
Thank you very much for your answer, hoping see you soon again, best regards

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end in Autumn
As good as usual, another very good Spanish hotel. Room was on the front but double glazing is great therefore no noise whatsoever. Very comfy beds and pillows. Good hot shower. A/C worked well. Can’t comment on the breakfast as skipped it. Parking at €15 per night was convenient and spacious. Only negative was the hair dryer not very efficient t. Will come again happily.
Stayed 2 nights in Oct 2023
Response from RECEO on 24 Oct 2023
Dear Remi,We are delighted to hear that you enjoyed your stay at the Silken Monumental Naranco. We will pass on your comments to our entire team.We hope to welcome you back to our hotel.Kindest regards.Silken Monumental Naranco

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found prices for breakfast and dinner were expensive
Stayed 2 nights in Oct 2023
Response from RECEP on 17 Oct 2023
We are delighted to hear that we have met your expectations and provided you with the comfort you were looking for. Thank you for sharing your comments and feedback with other travellers. We hope to see you again soon. The Silken Monumental Naranco team

10/10 Excellent

Carlos

Stayed 7 nights in Oct 2023
Response from RECEP on 17 Oct 2023
Estamos encantados de escuchar que hemos alcanzado tus expectativas y que te hemos proporcionado el confort que buscabas. Gracias por compartir tus comentarios y valoración con otros viajeros. Esperamos volver a verte pronto. El equipo Silken Monumental Naranco

10/10 Excellent

eija kristiina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from SILKEN on 1 Aug 2023
Muchas gracias por tu valoración!Te deseamos un buen viaje de vuelta a casa.El equipo Silken Monumental Naranco

8/10 Good

Esther M

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena distribución de la habitación familiar y la pileta esta muy bien. Blancos impecables. La zona es muy linda, con opciones para comer. Esta a unos 15 minutos caminando del centro.
Response from Responsable de Calidad on 4 Nov 2022
Estimada Andrea, Nos complace gratamente escuchar que has disfrutado de tu estancia en el Silken Monumental Naranco. Transmitiremos tus comentarios a todo nuestro equipo.Esperamos volver a darte la bienvenida en nuestro hotel.Un cordial saludo.Silken Monumental Naranco

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very nice well presented hotel easy to find and with reasonably priced on site parking. We only stayed one night and ate elsewhere. There were plenty restaurants and bars nearby. Would stay again.
Stayed 1 night in Aug 2022
Response from Departamento Calidad on 15 Sep 2022
Thank you very much for sharing your experience and helping other travelers to know us better. A cordial greeting. The Silken Monumental Naranco team

10/10 Excellent

Alexander

Stayed 2 nights in Aug 2022
Response from Calidad on 15 Sep 2022
Muchas gracias por compartir tu experiencia y ayudar a que otros viajeros nos conozcan mejor. Un cordial saludo. El equipo Silken Monumental Naranco

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel at a great price. Large room, modern and clean. One huge con is that there doesn't seem to be any insulation in the walls. I could hear word for word what the family in the next room were saying. It's also just a little away from the center so you'll want to be prepared to walk a bit or figure out transportation. Oviedo isn't all that big anyway. Life is full of choices. You can't have perfect luxury at a low price. There must always be a give and a take. I would still book this hotel in a heartbeat. Just bring ear plugs and good walking shoes.
Stayed 4 nights in Jun 2022
Response from The Silken Monumental Naranco team on 23 Jun 2022
Dear Chase, thank you very much for your kind words. All the staff at the Silken Monumental Naranco strive every day so that our guests enjoy a pleasant and unforgettable experience. We are pleased to know that we have met your expectations. Have a good trip back home. The Silken Monumental Naranco team

4/10 Poor

Pablo

Business traveller
Understaffed and outdated. As an example, 12 TV channels, six in Danish and six in German. No International channels/news in any other language. It’s supposed to be an International hotel!
Stayed 5 nights in Jun 2022
Response from Silken Monumental Naranco on 19 Jun 2022
First of all, thank you for taking the time to share with us your assessment of your recent stay in Oviedo. Each opinion helps us to work on continuous improvement and it is you, the customers, who allow us to know our pros and cons. We are very sorry for not having met your expectations, we take note of your suggestion about the television channels. A cordial greeting. The Silken Monumental Naranco hotel team

8/10 Good

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022
Response from Departamento de Calidad on 17 Jun 2022
Muchas gracias por su amable valoración, esperamos recibirle pronto de nuevo. Saludos, Silken Monumental Naranco

6/10 Okay

Anny

Stayed 1 night in Apr 2022

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel, pleasant stay. Nothing to complain about. The room was clean and comfortable, the on site parking was fine. It was a 20-30 minute walk to the town centre (depending on your walking speed), but that was fine for us and reflected in the price.
Stayed 2 nights in Sep 2021
Response from Responsable Calidad on 6 Sep 2021
Dear Thibault, We thank you for having trusted us by choosing us for your accommodation and for taking the trouble to share your fantastic opinion with us and the rest of the travelers. We are glad to have been up to the task and looking forward to welcoming you again, we send you an affectionate greeting. Silken Monumental Naranco

8/10 Good

Luis

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Silken
Very good Hotel and very clean!!!!
Stayed 9 nights in Apr 2021
Response from Responsable Calidad on 11 May 2021
Thank you very much, best regards,

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Travelling for a discgolfcompetition in Oviedo. Very happy with my stay. Very friendly and helpful staff.
Stayed 6 nights in Mar 2020
Response from Silken Monumental Naranco on 11 Mar 2020
Dear Stefan, First of all, we want to thank you for taking a few minutes of your time to share with us the assessment of your recent stay at our hotel. The Silken Monumental Naranco team will continue working to better meet your expectations for facilities, services and personal attention. We hope to see you back soon. A cordial greeting. Silken Monumental Naranco

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was too cold Everything else was great It is in an excellent location
Stayed 1 night in Oct 2019
Response from Silken Monumental Naranco on 18 Oct 2019
Dear guest, First of all, we want to thank you for taking a few minutes of your time to share with us the assessment of your recent stay at our hotel. The Silken Monumental Naranco team will continue working to better meet your expectations of facilities, services and personal attention. We hope to see you again soon. A cordial greeting. Silken Monumental Naranco

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine
All fine
Stayed 1 night in Aug 2019
Response from Silken Monumental Naranco on 29 Aug 2019
Dear Lasse Thank you very much for the positive evaluation of our hotel. We will try to keep this line of work A cordial greeting. Silken Monumental Naranco

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Silken Monumental Naranco on 21 Jul 2019
Apreciada Noelia, muchas gracias por su magnífica valoración. Un placer saber que ha disfrutado de su reciente estancia en Oviedo. Saludos. Daniel García (director)

10/10 Excellent

Bill, Portola Valley Ca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No conditioner. Quality of soap and shampoo average. Still highly recommend and excellent price.
Stayed 2 nights in May 2019
Response from Silken Monumental Naranco on 16 May 2019
Dear guest, thank you very much for your assessment of our services. The conditioner is a very personal product and that's why we do not usually put it in bathroom amenities. We are glad to know that you have enjoyed your recent stay in Oviedo. Hotel Silken Monumental Naranco (manager)

8/10 Good

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff, and only a 20 minutes walk to the city centre.
Stayed 1 night in Dec 2018

8/10 Good

Robert

Not the best stay
Parking was difficult and wifi only worked in lobby
Stayed 1 night in Aug 2018

6/10 Okay

William

Disliked: Property conditions & facilities, room comfort
Hotel is dated, the a/c is not too cold, the hotel is far from the city.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, in a quiet area, but not far from the center, 10 min walk to the center, comfortable room, very clean. Hotel staff excellent
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel for visiting the beautiful old town of Oviedo. Sumptuous breakfast lovely indoor pool.
Stayed 1 night in Jul 2017

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place , good.and friendly staff easy parking and good price
Stayed 2 nights in Jun 2017
Appreciated Renan, Thank you very much for your kind comment. It is a pleasure to know that your recent stay has been so gratifying. Greetings. Daniel García director

8/10 Good

kenneth, London

Liked: Cleanliness, staff & service, room comfort
Long walk into town
A reasonable stay whilst travelling through Northern spain. Check-in process took a long time requiring numerous forms and signatures. We didn't take breakfast. Some areas of the hotel were a little tired, but our room and bathroom was fairly modern. Wi-fi was free, so no complaints in general. The main downside of the hotel was really its location, a good 20-25 minutes walk from the central park area.

10/10 Excellent

Darlene, Orihuela Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This was a perfect hotel for us as it had secure parking, was easy to find and in walking distance to down town.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Chua, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Silken hotel chain is good value.
Staff were helpful and hotel is near to old town and food and beverage joints.

10/10 Excellent

Wilfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jaf, miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent Hotel
Good Room Good breaskfast Good Cafetería Good Services Good place

10/10 Excellent

AlexDenton

Liked: Cleanliness, staff & service, room comfort
Excellent modern hotel
Excellent, modern, clean hotel and rooms. Great value for the money! Will definitely stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic experience. stayed for just one night but it was the best hotel so far in Spain.

10/10 Excellent

Matías, Orange Countuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Close to Fernández Vega Clinic!
Very nice staff, super clean, super fast check-in and check-out! I would definitely recommend it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what we were looking for
Ovideo is a cracking place to visit and the hotel was perfect for our needs. It is only a 10 minute walk to the main street and has a nice cafe with great service.

8/10 Good

KC

Liked: Cleanliness, staff & service, property conditions & facilities
Visit to Oviedo
Overall the stay was very pleasant. Balcony view was spectacular. Room was a bit small. Bed had only one somewhat flat pillow. No coffee service provided in the room. Location was convenient to my business visit.

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient hotel but a long walk
Our stay was only for one short night. Room and amenities were fine. Free WiFi (ask at the desk for your own Username and Password) worked easily from the room (we were in Room 502). The hotel is on a main drag, but is a long walk from the popular restaurants in the general area of the Parque de San Francisco. You can conveniently park your car at the hotel for about 13 euros (garage is connected underground right next to the hotel). Parking in most popular areas of Oviedo is a hassle, so make sure you are prepared to walk for 15 to 30 minutes or choose a hotel closer to the areas you are interested in frequenting.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monumental Oviedo
We have family based in Oviedo and chose the hotel as it was closely located to their apartment. Everything about the hotel was convenient. The room was a good size and very clean. We were close to the main boulevard into town. The swimming pool is nice. We ate in the cafetiera also which is clean and practical. We would stay there again definately. The only thing would be like with all hotel rooms the room was quite hot and with the window open there is a lot of traffic from the street which is noisy when you are trying to get to sleep. With the window closed you cannot hear anything.

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia genial. Nada que mencionar malo. Estuvimos muy agusto en el hotel.
Stayed 2 nights in May 2024
Response from Dpto Calidad on 20 May 2024
Muchas gracias por su amable valoración, esperamos poder contar con su visita nuevamente. Saludos cordiales.

6/10 Okay

Anca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the hotel is nice and it's relatively close to the city center. However, if you are planning to sleep in it's going to be a challenge. The cleaning staff is using walkie talkies to communicate which is extremely noise and annoying. Solving this issue will make a huge difference for the guests.
Stayed 1 night in May 2024
Response from The Silken Monumental Naranco team on 8 May 2024
Good afternoon Anca, thank you for your kind review. We are glad to know that you liked the hotel and we take note of the problem that the walkie talkies caused you. We will find a solution and we thank you for taking the trouble to explain to us what happened, because then we are aware of the areas in which we must improve. Best regards, The Silken Monumental Naranco team

10/10 Excellent

Manuela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, volveremos.
Stayed 1 night in May 2024
Response from El equipo Silken Monumental Naranco on 8 May 2024
Apreciada Manuela, Muchas gracias por tus amables comentarios. Estamos encantados de saber que has disfrutado de tu estancia con nosotros.Que tengas un buen día.El equipo Silken Monumental Naranco

8/10 Good

Magdalena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Buena relación calidad precio. El desayuno bufet un poco justo , pero la habitación grande y buenas camas
Stayed 2 nights in May 2024
Response from SILKEN MONUMENTAL NARANCO on 3 May 2024
Muchas gracias por su amable comentario, nos alegra saber que ha disfrutado de su estancia en el hotel, esperamos poder contar con su visita pronto de nuevo, saludos, El equipo Silken Monumental Naranco

10/10 Excellent

Faustino A. Hermida San

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from DEPARTAMENTO DE CALIDAD on 3 May 2024
Muchas gracias por su amable comentario, nos alegra saber que ha disfrutado de su estancia en el hotel, esperamos poder contar con su visita pronto de nuevo, saludos, El equipo Silken Monumental Naranco

8/10 Good

Javier

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Es un muy buen hotel, pero va necesitando alguna actualización
Stayed 2 nights in Mar 2024
Response from Departamento de Calidad on 7 Apr 2024
Apreciado Javier, muchas gracias por tomarte unos minutos de tu tiempo en dejarnos una valoración sobre su estancia en el hotel, tomamos nota de su sugerencia, tenemos muy en cuenta los comentarios de nuestros clientes y siempre tratamos de estar en constante renovación, gracias por hacernos saber cuáles son en tu opinión nuestros puntos de mejora. Te enviamos un afectuoso saludo y esperamos contar nuevamente con tu visita.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Departamento Calidad on 23 Mar 2024
Gracias por su amable valoración, esperamos verle pronto de nuevo, saludos.

10/10 Excellent

Nestor

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente propiedad por el precio.
Stayed 3 nights in Jan 2024
Response from Dpto Calidad on 19 Jan 2024
Muchas gracias por su valoración.