Search Hotels in Orchard North, Orem

"I hardly ever leave reviews but our experience was so bad I felt the need too. As soon as we got there and tried to check in it was very disorganized and felt like nobody knew what they were doing. They said they needed to “quickly wipe down the room” which was very off putting and then when we got to the room the bathroom was filthy with a dirty towel and dried up ranch on the counter in the room. Terrible experience and would not go back. "

"There is major construction going on. The parking lot is an unpaved mud pit. Had to drag our bags through the mud to get to our room. Mud all along the paved path. Inside the room was clean, 4 stars, but the whole experience was not good. Wife couldn't sleep as the mattress was so uncomfortable. We booked two nights but left after one. Couldn't stand it. AND Hotels.com WOULD NOT REFUND/CREDIT US FOR THE NIGHT WE DID NOT USE."

"Was trying to say there is a blanket missing and they kept my deposit and they would not give it back. They’re awful never go there again."

"Second time staying here when visiting Provo. Great value. Friendly staff. Parking and check in when arriving at a later time is easy and smooth. Clean rooms and good ac."

"Will say again "

"Great"

"Nice hotel expansive breakfast"

"Did a search for a hotel with hot tubs on Expedia. Found this one. Was not open during the winter. More of a BS Expedia situation. Why do we use such a crappy company. There’s always something and Expedia always plays the blame game and does nothing for the customer "

"There was a stove & a sign that said there was cutlery, bowls, etc. We stopped and bought soup to heat up, but there was no pot to cook it in. There is a stovetop, so there should be a pot to use on the stove. We had less than a 1/4 roll of toilet paper when we checked in (3 days 2 nights). I asked the housekeeper in the hallway if we could get some more, & she said I would have to go down to get it, because there wasn’t any on her cart. No wonder there wasn’t any in the room, they don’t keep it on the cart to stock it. When we called the desk to have some sent up, they said we had to come down and get it. No conditioner in the bathroom. No mirror in the bedroom. The place was obviously very new, and still had a new paint smell. The place looks great. It is very minimalistic and very clean. I was totally confortable. It is not sound-proof at all. I didn’t mind hearing the road traffic (there was shockingly a lot of it), but I know that would be a deal breaker for others. I also didn’t like that I had to check myself in on a kiosk out in the doorway. It was fine because nobody else was around, but if other people were waiting in line to get it, it would have been inappropriate. (It was late at night, so I think that’s why I had to do it myself??). If that’s needed, then INSIDE the lobby would be a better location. I would recommend this property, and I might stay here again, but it would be helpful to know all of these things mentioned above. "