Friendly reception.. Timely service.. Comfort stay.. Clean rooms..
They even Specially arranged a cake at request, had camp fire which was amazing...
The only thing we are sad at was the view -- no proper view of nature from the property.. Only the ground level rooms are able to get a lake view - which is also not so great..
Everything was good, only problem we had was everything was charged really high. One night we decided to parcel our dinner from out and we asked for 3 plates their answer was since we took our dinner from out they can't give us plates instead they gave us really bad disposal plates that were charged at ₹10 . It's not the amount but where our bill came to 10,000 for everything , how can you do this to your guests.
Definitely not worth the amount of money spent on the cottage. Very next day the lights went off and there was a leak in the wash basin drain pipe. Food was average and costs you more. What's worth is the view of the lake in front of the cottage.
It was an excellent stay at the hotel with very good ambience. The rooms were neat & tidy and well maintained. The room service was awesome and they got all the items ordered very quickly. The climate was excellent and the spot of the hotel was very good. Overall wonderful experience and would recommend this to all.
Only thing they could be improved is to have a golf cart or internal vehicle for going to the rooms because it will be difficult for old people to climb the steps.
Arun
6/10 พอใช้
ผู้เข้าพักจริง
26 เม.ย. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Nice hotel but some rooms needs maintenance.
No lake view at all from any rooms. from any rooms.
Pros:
Excellent cottages and villas with patio and lake view
Cons:
Hotel needs to improve its service quality. whenever we asked for paid service it was done immediately but delay is all unpaid services like filling up water, repair work etc. Also room heater should be added in each room during winter without any extra charges.
Room Heater was charged separately, as the room did not hv a fan or AC, heater should hv been a part of the amenities and not charged for in addition . Taps did not have hot water,being winter with low temperatures Lukewarm water was least expected.