Alles sauber und zweckmässig, self-check-in hat gut geklappt, Lage mitten im Ort und in Hafennähe ist gut. Keinerlei Personal oder Ansprechpartner vor Ort und auch keinerlei schriftliche Informationen über das Haus und den Service vorhanden. Wer nur ein Bett braucht, ist ok aufgehoben, aber schön, nett, freundlich oder gemütlich ist das dort nicht.
There was no staff for check-in or check-out. We had a problem with the television and had to call a number to get someone to come over. Low season may account for the absence of staff, but the hotel was empty!
Breakfast was good.
Positiv:
Sauberes, überdurchschnittlich grosses Zimmer
Negativ:
Keine Rezeption
Hotel ignoriert konsequent alle E-Mails von künftigen Gästen mit einer Buchung
Erst nach der Buchung und Bezahlung erfährt man, dass man auch während den Ferien online sein muss um die Zimmernummer und deren Code zu erhalten.
Zimmereinrichtung ist schlicht, einfach und in die Jahre gekommen
Great location across street from only restaurant in Olafsvik, clean basic room, great breakfast with fruit, yogurt, cereal, sweets, oatmeal, meats, cheese, etc
No staff, shower head holder busted. Stark conditions
Germar
เข้าพัก 1 คืน, มิถุนายน 2024
4/10 แย่
Kristina
21 ก.ย. 2023
Kristina
เข้าพัก 1 คืน, กันยายน 2023
4/10 แย่
Ármann Rafn
12 ก.ย. 2023
Ármann Rafn
เข้าพัก 1 คืน, กันยายน 2023
8/10 ดี
Howie, Falls Church
25 ส.ค. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Well, there was no staff at all. so make sure you have a phone to call the local number provided to you. one of the phone number they send you on the email will have a wrong phone number on it. (missing a number).
the rooms are quiet small but seems to be a normal for the area.
Do not like the idea of being sent a code for access. We never received any code. Hotel told us they always send out codes, but Hotels.co often do not pass them on to guests. Also sending a code by email is pointless when you are out in the hills and no Wi-Fi coverage. Tried telephoning the hotel, to receive a message try later. Really not helpful. Transpires they do not answer phone till after 1600. Would have been helpful to know that.
Robert
เข้าพัก 1 คืน, กรกฎาคม 2023
10/10 ดีเลิศ
Geraldine
เดินทางกับครอบครัว
8 ก.ค. 2023
Only downside I didn’t get room number and code via email. Had to go to property to get info and hope someone was there. There was. He was very helpful.
Geraldine
เข้าพัก 1 คืน, กรกฎาคม 2023
2/10 แย่มาก
Subramanian
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
25 มิ.ย. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
Liked the location of the property and it was convenient. However booking a Mountain View and got the street view and they refused to change the room. Very poor customer service. Expedia let me know in this aspect too. They didn’t fix it, neither did they refund the money.
Our stay at the North Star was mostly positive. The room was large, very clean and comfortable. However, the shower in the bathroom is only enclosed by a shower curtain and requires you to squeegee the walls and floor off. An example of Scandinavian minimalism. The check in process is very nerve-racking. There is no attendant in the building, and the phone only calls to an answering machine that answered in Icelandic. Luckily, there was a Grayline tour guide checking in at the same time as we were and she was able to navigate the phone system and connect us with someone. The breakfast was a pleasant surprise that was added after our reservation and the staff at breakfast were helpful. You have to be careful on the elevator since it didn’t match up with the floor. The location was very convenient to the national park and Grundarfjordur. In Olafsvik, there is a gorgeous waterfall within walking distance and you can take a whale watch. There is also a good restaurant right across the street.
Check in system is inconvenient. The room is simple but need better furniture and more lightings. Hot drinks are available in the dining room on the first floor. Breakfast is included.