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"Good"

"5 stars hotel with very high user rating and expensive price raised expectations. But very disappointing for the price in Ukraine you can get way better for cheaper even in war time "

"Staff were fabulous, even carried my bag to the room up 3 flights of stairs...made sure that I was safe and that the taxi showed up on time whenever i ordered it!"

"Fabulous location, great hotel and SUPER staff members...breakfast was SUPERB!!"

"Awesome, thank you😍"

"Good value from a nice location, friendly staff"

"This hotel is nowhere near 5 stars. From the moment we arrived, the experience was disappointing. The staff was consistently rude, and the maids in particular were extremely unpleasant. The room itself was unacceptable — there was mold in the bathroom, the curtains were stained, and the toiletries provided were of the cheapest quality. Breakfast was by far the worst part: almost no options, the food was cold, and completely inedible. Overall, this stay was a huge letdown. I would not recommend...

"excellent room with comfortable bed. hotel staff is really great, they unlocked my safe box within minutes of contacting them. breakfast was great too. "

"Central location. Nice staff."

"Excellent staff and very nice hotel."

"Team was very good "

"far from town , but was good and helpful ................................"