Generally i have a good impression about NH hotels, but this one was a real disappointment. The checkin staff was not particularly friendly and it turned out they gave me wrong information: i asked about the opening times of they gym, they said 8 am to 9 pm. When i told this at check out together with all the other issues, the friendly lady at checkout told me that the gym was open 24/7... but i was leaving by then, so i choose this hotel because it had a gym, but i could not use it. The WiFi at the hotel was broken during my full stay, not compensation offered, even after asking (really for a hotel that claims to have the best conference facilities in town?). The parking needs to be paid every time you go in and out, and they don't accept a credit card, just cash (really ? it's 2022 now) - when i brought this up at checkout, the excuse was that it's not their parking, but at their website, they list they have a parking. The room was kind of OK but shows it's age (chips off on the furniture; stains on the carpet). It was a warm day, and in order to get a decent temperature in the room i needed to put the airco at full speed, which was very noisy. All in all, it was by far not worth the 135 €/night for such a disappointing stay, and above all, despite two hints where i expressed my dissatisfaction, at checkin and at checkout, no efforts made at all to accomodate, not even a sympatic "we're sorry".
