โรงแรมและที่พักในนอร์ทเวสต์ชิคาโก

"Good hotel but to bad the hot tub is not hot enough and there's an another customer also complained about that"

"Staff was unavailable for check in when we arrived. After waiting 20 minutes or so we decided to go to dinner. When we came back the staff still wasn’t available and we waited another 20 minutes before finding another staff person who then went to locate the front desk attendant. This was around 6pm, so very normal check in time when you would expect staff to be attentive. "

"I wish the hot tub was open longer. I specifically picked this hotel to get into the hot tub and I never got the chance to. "

"Breakfast could have been better but it was just ok. "

"Clean and friendly stuff."

"Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. "

"Is was nice and comfortable!"

"Nice hotel. Clean. Bathroom lighting very dim but they have the best pillows I’ve ever seen in a hotel. "

"Definitely worked well"

"Staff was not helpful at all, rooms are not restocked with towels daily. Asked for towels from room service and she said she couldn’t give me any even though she had a cart full of them. Front desk was not helpful either! Pretty basic hospitality request. "

"Overall, it was a pretty good 7-night stay. The weeknight snacks were a nice touch. One front desk employee was sometimes unfriendly, but everyone else was kind during each interaction. Although they didn't have the room ready at check-in. Also, there was a battered car in the same spot in the hotel parking lot that didn't move for the entire duration of our stay. It seems someone was living inside the vehicle, and its condition was unsettling. Also, the exits at both ends of the buildings...

"Breakfast was good and paying was easy. Located near everything. Hot water at the coffee station normally cold after breakfast hours. They will replace with hot one when asked. "

"Excellent breakfast. We loved the waffle machines. "

"The property was well maintained, and the personnel were friendly and helpful. The breakfast area has many tables and the food items are kept full."

"Breakfast was delicious and there was plenty of it. It was a busy weekend with a dance event (that I was attending) and I could tell there was some youth sports also in the area. They made smaller batches of eggs and sausage which made the food fresher vs dried out from sitting all morning."

"B"

"I accidentally spilled some water while I was watering my pets, I used a washcloth to wipe it up and it came up just filthy. I don’t think they washed the floors."

"Brand new property well located"