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"Very cleaned. Polite. Friendly staff. "

"Beds were really comfortable. Loved having the restaurant next door. Super convenient and good. "

"Not spotless but clean. Love the staff"

"Clean room, amazing staff, overall a great stay! "

"The room was clean and kitchen has all I needed. Also the staff was very friendly "

"Room was clean staff was nice"

"The room was very clean, towels were well stocked. Some of the light fixtures were missing light bulbs but overall a good experience."

"Front desk kind and helpful, and bed very comfy. "

"Staff was excellent, unfortunately my wife and I had to cut our trip short but staff was very understanding and accommodating. Kathy was very nice and super helpful and I will definitely be returning to HIE in Saugus, Ma.!!!"

"Everything was great"

"Everyone was nice"

"This hotel is really nice and in a very good location. Staff is always friendly and professional. I would book this hotel again no problem."

"Great stay near Salem and Boston! We stayed here while attending a friend’s wedding in nearby Lexington and couldn’t have been happier with our choice. The location was perfect—close to both Salem and Boston, but in a quieter area. The hotel was very clean, and the daily housekeeping service was a nice touch. The gym was well-maintained and had everything we needed for a quick workout. Highly recommend this hotel for anyone visiting the area!"

"Clean Room, Friendly staff, awesome hot tub "