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Reviews of Jabal Al Akhdar Grand Hotel

3.5 out of 5
Jabal Al Akhdar Grand Hotel
P.C. 621, Nizwa

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dr Halina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay, good breakfast, comfy but dated rooms.
Comfy beds, spacious and clean. Location is easy to find. breakfast was very good and staff are very friendly and accommodating. Fathima from the reception gave us a run down of the sites to visit. Go to the coffee shops for their karak tea to warm you in the evening!
Stayed 1 night in Mar 2023
Response from Fathma on 21 Mar 2023
Dear Valuable Guest,Thank you for choosing Jabal Al Akhdar Grand Hotel for your recent stay in Jabal Akhdar.We have read your comment about the hotel, Food and Staff and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Many thanks for taking your time to share such a generous feedback and scoring with our community. It is very rewarding that our relentless teamwork turns into wonderful experiences for our guests. We are delighted to hear that you have enjoyed each and every aspect of your stay and that you left from us with beautiful memories.Should you visit Jabal Akhdar Again, It will be our pleasure to welcome you back and on behalf of the team, many thanks ones more for your great feedback.Best Regards

10/10 Excellent

ERNEST

Stayed 1 night in Feb 2023
Response from Fatma on 4 Mar 2023
Dear Guest, Greetings from Jabal Al Akhdar Grand Hotel! Thanks for the perfect rating !!! we’re glad to know that you had a great time at Jabal Al Akhdar Grand Hotel. Do refer us to your friends and family for their next destination. Cheers! Best regards,

8/10 Good

Sharon

Liked: Staff & service, amenities, property conditions & facilities
The easy check-in. Our room and the hotel was very clean. We unfortunately had a flat tire before leaving and Sadiq went above & beyond, and changed our tire for us. Hooray! The restaurant food was excellent. We would recommend this hotel and stay there again. Just perfect. 😊
Stayed 1 night in Nov 2022
Response from Fatma on 23 Nov 2022
Dear Guest, Thank you for choosing Jabal Al Akhdar Grand Hotel for your recent stay . We have read your comment about the hotel, Food and Staff and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. Many thanks for taking your time to share such a generous feedback and scoring with our community. It is very rewarding that our relentless teamwork turns into wonderful experiences for our guests. We are delighted to hear that you have enjoyed each and every aspect of your stay and that you left from us with beautiful memories. It will be our pleasure to welcome you back to Jabal Al Akhdar Grand Hotel, many thanks onces more for your great feedback. Best Regards, Jabal Al Akhdar Grand Hotel Team.

10/10 Excellent

Narinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 1 night in May 2022

2/10 Terrible

John

Stayed 1 night in Apr 2022

4/10 Poor

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Cost
This is a nice hotel. But there is one major problem with it: you can not drive to it without four wheel drive car. There is a police stationed at the base of the mountain that forces any two wheeled car to turn around. You are then required to pay some local guy to transport you to the hotel. This is not listed anywhere but should be because it is substantial additional cost.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from anu on 4 Apr 2020
Greeting from Jabal Al Akhdar Grand Hotel. Thank you for wonderful feedback . I hope you and your family are enjoyed well.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly and helpful staff. Always looking to improve the hotel/facilities. Excellent restaurant where the food is prepared fresh and great value
Stayed 1 night in Jan 2020
Response from anees on 3 Feb 2020
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
No hairdryer, ( temperature dropped to 5 degrees Celsius)?warm water empty after one person has taken a short shower. Heat comes from air conditioning. Had to change the room, as we have been offered a bed with “used” sheets. Better stay away.
Stayed 1 night in Dec 2019
Response from anees on 26 Jan 2020
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the feedback We glad to invite you to stay the next time with us. hairdryer we are providing as per enquiry. Thanks & Best Regards Jabal Al Akdhar Grand Hotel

10/10 Excellent

Ruta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from anees on 4 Jan 2020
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

10/10 Excellent

Daniel, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pour ceux qui cherchent un endroit original pour passer une nuit ou deux loin des sentiers battus par le tourisme ordinaire, plus proche d’un gîte que d’un hôtel mais avec un comfort plus qu’acceptable, superbe service par Aniss, cuisine bonne mais le chef excelle plus pour les plats indiens, on y a passé une nuit à deux familles et 5 enfants, tout le monde est enchanté Prévoir un 4x4 car un poste de police à 12 km filtre les véhicules vu que la route monte en lancets et en épingles et l’altitude atteint les 2200m
Stayed 1 night in Dec 2019
Response from Anees on 4 Dec 2019
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the Jebel Akhdar plateau - a perfect place to base yourself for cycling. Great service and, as always, staff very helpful. Excellent food - prepared fresh in the restaurant kitchens
Stayed 1 night in Oct 2019
Response from anees on 18 Oct 2019
'Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good sized, comfortable room and a spacious shower room. Great restaurant and the pool provides a very refreshing dip after a bike ride or hike. Staff very friendly and helpful
Stayed 1 night in Jul 2019
Response from Joju Johnson on 23 Jul 2019
Thank You Sir For Your Valuable Comments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Staff are very friendly and helpful. The restaurant is excellent - preparing the items on the menu from scratch when ordered. The swimming pool is clean and very refreshing - just what you need to cool down from a day in the sun.
Stayed 1 night in Jun 2019
Response from joju on 20 Jun 2019
Thanks For Your Valuable Reviews..

8/10 Good

adriano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In coma alle vette
Situato sulle montagne dell'Oman, questa struttura, semplice, ma molto pulita, offre un buon servizio. La cena indiana è stata decisamente buona. La stanza decorosa ed il personale gentile
Stayed 1 night in Jan 2020
Response from anees on 26 Jan 2020
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hôtel donnant sur le magnifique jabal al akhdar à 40 minutes de Nizwa Attention erreur d'hôtels.com ce n'est pas à Hamra Personnel très aimable Il n'y a pas de coffre dans les chambres Ballon d'eau chaude très petit donc douche rapide c'est gênant
Stayed 2 nights in Dec 2019
Response from anees on 4 Jan 2020
Greeting from jabal Al Akdhar Grand Hotel' Thank you so much for the wonderful feedback We glad to invite you to stay the next time with us Thanks & Best Regards Jabal Al Akdhar Grand Hotel

4/10 Poor

norbert

Liked: Cleanliness
Disliked: Staff & service, room comfort
preis-Leistung steht in keinem Verhältnis
Das Hotel liegt ca. 30km außerhalb von Nizwa und vollkommen abgeschieden mitten auf dem Land und auf 1500m Höhenlage. Man wird bei der Auffahrt von Nizwa immer von einem Posten kontrolliert mit Führerschein, fahrzeugpapiere und Ausweise was ziemlich nervt. Das Hotel ist 2 Jahre alt und insgesamt sind die Zimmer in Ordnung wenn auch klein. Die Betten sind steinhart und nur für absolut hartgesottene Backpacker erträglich. Wir hatten nach 3 Nächten wahnsinnige Rückenschmerzen und kaum geschlafen. Das Frühstück ist sehr limitiert und sogar Orangensaft kostet extra. Die Kellner sind vollkommen überfordert und eigentlich für den Job ungeeignet. Sie sprechen kaum English. Man hat versucht uns bei Ankunft noch zusätzlich 10 Rial pro Tag abzunehmen für ein Extrabett was sich als Matratze auf dem Boden entpuppte und bei Buchung bereits von uns angegeben wurde. Alles in allem ist das Hotel nicht empfehlenswert außer man möchte absolut abgeschieden und spartanisch übernachten, wobei dies für nahezu 100€ pro Nacht wesentlich zu teuer ist.
Stayed 4 nights in Apr 2019
Response from grand hotel on 7 Jun 2019
Thank you for your valuable comments.....