"1st the location could not be better, 10 minute walk to the falls. Beds were semi comfortable, sheets kept pulling off the bed in the night. Hotel was clean and everyone was friendly. A few negatives but I would still stay here again despite them.
Parking is a hassle, there are only a few spaces at the hotel, otherwise you park about a 5 min walk down the street in the garage. No matter where you park it’s 20/day.
The pool we did not use as it was pretty cloudy and we were unable to see the...
"We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again."
"Breakfast was good also very close to niagra falls usa side and Canada side very friendly owner only bad thing is the guy name Steve little rude other then that everything was good I recommend to friends n family"
"Desk clerk was friendly and quick. We used the pre-arrival check in option and all we had to do was present my ID and he handed me the e-keys.
Great system! Hotel is close to American Falls and the tour boat parking area.
Recommend this hotel!"
"Staff are very nice and quick and patient when I hit a snafu with my payment. Very polite and helpful while I sorted it out.
Free breakfast was great, lots of food and choices.
Beds were big and fluffy as usual for Holiday Inn!"
