A peaceful mountain retreat where travelers can rejuvenate with spa treatments while surrounded by natural beauty - perfect for unwinding after exploring
Banyan Tree Jiuzhaigou offers a serene escape with deep-tissue massages or manicure/pedicure services at the spa. The property features three restaurants with international cuisine and free WiFi throughout. Guests appreciate the helpful multilingual staff.
Popular amenities
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Gym
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At Banyan Tree Jiuzhaigou, you can look forward to a terrace, shopping on-site and a garden. Treat yourself to a facial, hydrotherapy or a manicure/pedicure at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
Free self-parking
Full breakfast (surcharge), express check-in and supervised childcare (surcharge)
Tour/ticket information, a 24-hour front desk and coffee/tea in reception
Room features
All 209 individually furnished rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
Childcare services and free infant beds
Hypo-allergenic bedding, pillowtop mattresses and down duvets
Bathrooms with rainfall showers and deep-soaking baths
42-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, balconies and electric kettles
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 650 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately CNY 180 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 650 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Banyan Tree Jiuzhaigou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Banyan Tree Jiuzhaigou?
Self-parking is free at this property.
What time is check-in at Banyan Tree Jiuzhaigou?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Banyan Tree Jiuzhaigou?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Banyan Tree Jiuzhaigou located?
Set in Ngawa Autonomous Prefecture, this family-friendly hotel is 26.6 mi (42.8 km) from Zharu Temple and 31 mi (49.9 km) from Shuzheng Village.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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