โรงแรมใกล้สวน Newport News, ยอร์กทาวน์

"The beds and pillows were amazing! Continental breakfast was really good too. Staff were friendly. Our room was clean. Love the snack and beverage area, prices were reasonable. "

"The staff was great and accommodating while in town for a Hampton University event. The service will be the reason for my return. Breakfast is steady, waffles are good, sausage may need to consider another supplier, not very flavorful, and lastly, bed was great, but it's time to upgrade the pillows, room was clean as always, again it is the service that keeps me coming back "

"No hot tub. "

"Air conditioning wirked properly"

"Great staff great location "

"Karen at the front desk was very helpful during this stay."

"There were divets in the floor which felt really weird and wrong. Not sure how to fix but it needs it badly. Curtains have tears in them as well"

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"This is always my spot when I come to the Hampton in Newport News when I come to visit My Son’s I love it"

"Awesome up grade and remodeling is great to this hotel. Friendly staff and great breakfast."

"The HVAC controls were confusing- they n the wall or at the unit?"

"There’s not a hot tub at this property which I’m very upset about because that was the main reason for choosing this hotel. My room wasn’t properly cleaned and i had to go behind and clean the fridge and microwave. Was told i would be refunded for breakfast because the staff has not been showing up but that didn’t happen. On a good note the staff was very personable and caring. "

"In the bathroom of my room, there was mold growing around the shower. I have photos if you’d like to see them. The sink was dirty upon my arrival. When brought up to the staff, they said they were aware and have previously submitted it to management. The room was dusty and had not been properly cleaned in a while. "

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"Clean room"

"smelled like cigarettes and marijuana in non smoking areas. person at desk was not polite about charging rooms to accommodate non smokers. cleaning staff was pushy. checkout was 11 and they were pushing us out at 930. will not recommend or stay again"

"Great accommodations for my stay"