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"Staff was excellent "

"The room was absolutely spotlesss. What made the trip memorable was how every person was more than happy to go above and beyond to assist us, even with small things like proving water and warm cookies when we asked. Everyone was so welcoming and friendly, 10000/10 customer service "

"Lovely room,bathroom very spacious. Staff very polite and attentive,always happy to help."

"Very clean and comfortable "

"The room was clean, the staff were polite, friendly and helpful. The setting is wonderful as are the amenities."

"Great amenities, very helpful staff and great food!"

"Staff very helpful and considerate."

"We thoroughly enjoyed our stay at the Gloucester Robinswood Hotel. In particular the staff were all extremely friendly and helpful and nothing was too much trouble. The room was clean and spacious with good amenities however the bed was slightly firm, however this did not detract from the overall quality of the room. The leisure facilities were very good, the pool was warm and on both occasions we visited it was not busy. It was also handy that the hotel provided towels for guests using the leisure facilities. The only criticism was that the young lady working in the leisure centre lacked some customer service skills. The breakfast was extremely tasty and there was always plenty of food on offer. It was a nice touch that the chef came out and greeted all the guests in the morning and ensured all guests were enjoying their breakfast. A big thank you to Sharon who accommodated us on our final morning after we arrived slightly late for breakfast meaning we could still enjoy a breakfast to our liking. We would definitely stay again. "