Firstly, room cleaning - which I requested as advised on arrival - never got done during my stay. The front desk worker said housekeeping was made aware but for some unknown reason they did not do it.
Secondly, my room (213) was located immediately adjacent to the dining area. I’m not even sure why this exists as a room given that the noise overnight and in the morning is unacceptable for any guest. This room is essentially a continuation of the common space with absolutely no privacy. I’m not sure why I was given this room when I had made the booking a while ago. Interestingly, on my arrival Thursday it was being used as a storage for luggage.
Thirdly, your front desk workers were apathetic and unhelpful. I know they can’t do much to help, but there’s no need to act like they don’t care.
I would avoid this hotel if possible.