Search Hotels with Pool in New Preston

"The breakfast was very good. Hot, real eggs and bacon, potatoes, choices of breads and cereals/oatmeal. No fruit to speak of. The staff was all very professional and friendly. However, the hotel condition was subpar. The elevator was filthy, debris all over the floor and scuff marks on the walls. The stairwell reminded me of a parking garage stairwell. The hallway needed vacuuming. The room was clean enough, but our toilet seat was loose, the floors are tile, no rugs. So overall, a clean enough place to sleep and a good breakfast, but definitely needs some updating and maintenance."

"Very worn badly. ONE step from POOR. Parking vacant. No hot water in sink ot shower. Keys worked half the time. SHOULD NOT HAVE BEEN RENTED "

"Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would never staythere again."

"I wish the restaurant were open 7 days a week. I think it is closed on Mondays and Tuesdays. Our room was clean, just needing a little updating. We've been staying at Wyndham for 16 years and have seen a decline. The food is excellent. Overall, I do recommend it. "

"Just the bathroom seemed to have had hair in the tub not belonging to us "

"First of all, I have stayed in the Hampton Inn before and really liked it. When I first arrived, I thought the hotel was closed because the entrance was blocked off and it looled abandoned. I drove a little further and found another entrance. As before, the staff was wonderful and the room was clean and comfortable. The bed, however, was not - it was not firm or supportive. The minute I sat on the bed, I could feel the "guts" of it and it felt like hard coils or wires. On Day 2, the elevator was broken with no sign posted. I walked, with my four year old granddaughter and our laundry, all the way from room 328 to the elevators, only to realize it was never coming. We walked all the way back towards our room and down 3 flights of stairs - and the same thing happened again this morning only THIS TIME we were checking out, so I had two pieces of luggage and four bags and my granddaughter - back down three flights of stairs to the lobby. As a side note, in a hotel definitely not jam-packed with people, someone put a family of loud-mouths next door to us. Through the connecting door I could hear banging until 10 at night and yelling (not talking) to each other about all kinds of nonsense. They woke us up at 7 am when I thought we might get to sleep until at least 8. I don't understand why people had to be placed on top of us when the entire bui"

"We are definitely returning next week lol."

"Nice property near the schools"

"The pool was closed without notice on both hotels.com and the website. There was no effort to communicate this prior to check in. The lobby was in poor condition with a sewage odor as well was marijuana odor. The room itself was filthy. There was dirt and food on the floor, stained sheets and it looked like blood on the wall. While we weren't expecting luxury, we did expect the bare minimum of cleanliness which was not the case. Outside the safety fence was broken and missing a rail which could easily cause a fall. There were large piles of dog feces near the parking lot. "