Sheraton Metairie - New Orleans Hotel

Property class: 3.5

Choose dates to view prices

Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Sheraton Metairie - New Orleans Hotel. The on-site Cajun/Creole cuisine family restaurant, Zuby's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is ฿3,865
฿4,435 total
includes taxes & fees
5 Oct - 6 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed

7.0 out of 10
Good
(29 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a TV.

Room, 2 Double Beds

7.0 out of 10
Good
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Club Room, 2 Double Beds

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed (Hearing Accessible)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed (Hearing Accessible)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds (Hearing Accessible)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Double Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the area

Located in Old Metairie, a neighbourhood in Metairie, Sheraton Metairie - New Orleans Hotel is in a shopping district and near the airport. Bourbon Street and Frenchmen Street are notable landmarks, and some of the area's activities can be experienced at Port of New Orleans and Julia Street Cruise Terminal. Looking to enjoy an event or a game? See what's going on at Caesars Superdome or Smoothie King Center. Spend some time exploring the area's activities, including golfing. Visit our Metairie travel guide
Map
4 Galleria Blvd, Metairie, LA, 70001

What's nearby

  • A bowl of soup with rice and shrimp.
    Metairie Business District
    1 min walk - 0.0 km
  • A river, a highway, and a parking lot with a large building.
    Lakeside Shopping Center
    1 min drive - 1.1 km
  • The Caesars Superdome with a large, rounded roof and the 'Super Bowl LIX' sign.
    Caesars Superdome
    8 min drive - 11.5 km
  • Neon signs for Bourbon Street Blues Company and Little Tropical Isle Hand Grenade.
    Bourbon Street
    11 min drive - 12.9 km
  • Serenity Day Spa and Gifts
    3 min drive - 2.2 km

Getting around

  • Cemeteries Transit Terminal
    5 min drive
  • New Orleans Union Passenger Terminal
    9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    13 min drive

Restaurants

  • Circle K
    7 min walk
  • Chicken Salad Chick
    3 min drive
  • Nothing Bundt Cakes
    3 min drive
  • Acme Oyster House
    2 min drive
  • IHOP
    16 min walk

About this property

Sheraton Metairie - New Orleans Hotel

  • Hotel near Caesars Superdome
  • Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Sheraton Metairie - New Orleans Hotel. The on-site Cajun/Creole cuisine family restaurant, Zuby's Restaurant, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • Additional perks include:
    • An outdoor pool
    • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
    • Wedding services, a 24-hour front desk and a front desk safe
    • A computer station, luggage storage and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 181 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
    • Bathrooms with designer toiletries and showers
    • 27-inch LCD TVs with premium channels
    • Recycling, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 9 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5,851 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 9.00 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Metairie - New Orleans Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of 20 Sep 2026, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on 5 Oct 2026 start from ฿3,865, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Metairie - New Orleans Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Metairie - New Orleans Hotel?

Self-parking is available for USD 9.00 per day.

What time is check-in at Sheraton Metairie - New Orleans Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Sheraton Metairie - New Orleans Hotel?

Checkout is at noon.

Where is Sheraton Metairie - New Orleans Hotel located?

Located in Old Metairie, this hotel is steps from Metairie Business District and within 3 mi (5 km) of Lakeside Shopping Center and Lake Pontchartrain. Clearview Mall and Ochsner Medical Center are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Metairie - New Orleans Hotel Reviews

7.6

Good

7.8

Cleanliness

8.4

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 288 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and my room was very clean.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very pleasant and helpful. Cleanliness not so much. won't stay there again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, quiet hotel near restaurants and airport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful huge King room, almost felt like an apartment! Clean and comfortable with a wonderful shower and bathroom, delicious smelling shampoo/conditioners, very comfortable bed, friendly staff and convenient parking garage next door for secure parking. I stayed for a mini vacation away from the family to attend the Phantom of the Opera at the Saenger Theatre, and my stay at the Sheraton was a bonus, such a relaxing trip to recharge. I will be back to stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and the staff were very friendly
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was elegant, clean and the hospitality was great.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hospitality

Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

Friendly staff, clean room, comfortable bed!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to shopping
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk service, ample guest park, dining in-house. Overall, clean and well kept property.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady in front desk tunred our night around she let us check in early 8am we needed it & appreciated so much! Will stay at sherton hotels again
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
Rebecca at the front desk was very friendly. From there to the bartender and the staff at breakfast was incredibly kind. I really enjoyed it.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024
Verified review

8/10 Good

I love the location. Location is nice, clean and very quiet in this area. Always 1st choice!
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
it's nice overall. Clean, free parking garage is nice. The room was clean and nice in general. Would recommend
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice stay for one night

Pros: Clean, comfortable bed, nice step in shower and convenient parking. Cons: No refrigerator or microwave in room and our toilet stopped up.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay. Wish we had a mini fridge or microwave in the room
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoyed the hotel stay. The Staff customer service was excellent. The hotels had areas inside and the parking lot that were undergoing remodel, when the remodeling is completing, it will have a higher impact score for excellent for hotel.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice, clean, felt safe, and had a free parking garage with plenty of spots. The staff were friendly, polite, and professional. We could not ask for a more pleasant stay.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 6 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice and easy. Convenient to the area it’s located near. Not many dining options.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Property conditions & facilities
Staff, Rebecca (forgot the bartender’s name but he was nice), was very courteous, room was clean, And I felt safe. I wish there was a refrigerator and microwave though.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price it’s worth to book

Second time I’ve stayed and the A/C doesn’t cool. For the price it’s worth the stay, great location and easy to come and go. Free parking and staff nice. The rooms could use a little update and a mini fridge.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how there was access to rideshare all hours of the day and night and I like how they maids came every morning to clean. The shower was nice and the beds were comfortable and relaxing. The only negative was there wasn't enough lightings in the room and bathroom. The lights are too dim.
Stayed 4 nights in Feb 2025