Search Hotels with Pool in New Castle

"Despite advertising a pool and hot tub and displaying both as their thumbnail for the listing, the hotel did not have a pool/hot tub as advertised. When questioned about it, the front desk attendant said that it was closed for renovations that “just started today”. There was no maintenance/construction crew present throughout the duration of my stay. Mind you I had called to confirm the hours the pool would be open the day before my check in date. An added bonus was that I had to go to the front desk every day (sometimes multiple times in a day) to get my key card reprogrammed even when I made sure that the key cards came into no contact with anything magnetic (cell phones, credit cards etc.) The facilities were well kept and clean is about the only positive experience about staying there. They did nothing about a few loud parties that went on throughout the week, and housekeeping never showed up at all, the A/c unit had to be kept at full power to chill the room even slightly in early spring weather. If you’re in a pinch and just need a place to lay your head for a night or two then by all means but if you’re looking for any kind of actual hospitality service then look elsewhere "

"Breakfast "

"Easy check in with friendly staff, clean room, and excellent access to the airport!"

"Excellent front desk service , very clean and comfortable ! Comforters could be a little fluffier ( thicker ) ! Beds/ pillows very comfortable otherwise ! "

"Made for a very nice and comfortable one night stay"

"Great stay . Customer service excellent "

"Room was about a 5 1/2 lady at the office name ms Parker I think, she has a very very nasty additude. The overnight guy was very very nice he was the reason I stayed there. Once 7am shift change came the lady that works that shift she is so mean she told me she makes any reason up to take customers deposits. Other then that everything else was a 3 star. House keeping ladies gives bad looks and never speak only one lady she was so sweet."

"Clean rooms friendly staff "

"Yes yes very clean"