Search Hotels with Pool in Neptune City

"The room was cleaned every other day. The towels were replaced upon request. There were no information about the lack of cooking utensils. The staff was friendly but they had no training to inform us about the nearest restaurants, gas station etc. A list on their desk would have been helpful. The bar tender was alone and had no training to serve. breakfast was ok but you had to buy it. We had a problem with keys. The first day they deactivated although we had three night s stay. that happhened twice. Excuse? that we placed the key near a cel phone and that was not true after the first time we were extremely careful with it. Only the cleaning person was accomodating. Staff needs training. A smile is good but not enough."

"Absolutely beautiful view of the ocean! Thank you for a lovely stay!"

"The staff were excellent. The room was very nice. Not much of a Health Club. Parking was excellent too."

"Good breakfast"

"Check-in was easy. But the room TV we had to manually turn on the TV and the cable box. And also one of the light swItch did not work"

"I had a very disappointing experience. I arrived late at night traveling with teenagers and was given a room where the exterior door was wide open and the door frame was visibly damaged. It did not feel safe at all. When I went back to the front desk, I was offered another room, but by that point I no longer felt comfortable staying and just wanted to leave. Despite not staying, my card was still charged and I was told it would take 7–10 days to receive a refund. The overall condition of the hotel also seemed poor—rooms felt outdated and unclean—and the staff was not particularly helpful or pleasant. The surrounding area didn’t feel great either. Overall, I would not recommend staying here."

"Best place to stay is Asbury Park. Cafe and bar had delicious food and beverages. The staff were very helpful and friendly. Rooms are always clean and comfortable. Live music was very mellow and cool. Highly recommend. "

"Walked in around noon and the front desk employee was on her cell phone. I waited, and when she didn’t acknowledge me, I said hello. She responded in a rude and clearly annoyed tone, “Can I help you?” as if I was bothering her. I explained that I had a reservation, and she simply said, “Come back after 3:00,” with no effort to assist or provide any courtesy. Very poor customer service. Front desk staff should be welcoming and professional, and this was the complete opposite. If you are looking for good customer service and safe hotel for your family, this place is not it. I would strongly recommend the Latitude Hyatt instead, a completely different and much better experience."

"My daughter had her 15 year old slumber party here and her and her friends loved it!!"