BBQ/picnic Area

Reviews of Alpine Inn & Suites

2.5 out of 5
Alpine Inn & Suites
1120 Hall Mines Road, Nelson, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 461 out of 826 reviews" "
Rating 8 - Good. 275 out of 826 reviews" "
Rating 6 - Okay. 65 out of 826 reviews" "
Rating 4 - Poor. 13 out of 826 reviews" "
Rating 2 - Terrible. 12 out of 826 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Clean and cozy. Everything worked. Curtains kept out all lights from outside. Electric heaters warmed up room quickly without making even the slightest noise or rattling. Bed and pillows were comfortable and I slept better than I do at home. I was in a bottom floor room and heard nothing prom the room above or rooms beside mine.
Stayed 2 nights in Apr 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before
Stayed 2 nights in Apr 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, efficient, convenient, good value.
Stayed 1 night in Apr 2024

6/10 Okay

mary

Liked: Cleanliness, staff & service
A bit ofvpaint needed
Stayed 1 night in Apr 2024

10/10 Excellent

Brooklynn

Stayed 2 nights in Mar 2024

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Alpine when we are in Nelson. Beds are comfortable and the room is clean!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel, friendly service & good beds.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good local feel. Not fancy, but clean and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nelson is a very nice town to walk around and from the Alpine Inn you can walk down into town very easily. Great restaurants and bars close by.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was small and not overly fancy it was very clean and nice smelling as well as the TV and Bed were newer and very comfortable. The property is clean, and quaint. The staff are fantastic and after a week of crappy over priced hotels with awful service from name brand chains this was a terrific experience
Stayed 1 night in Feb 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great staff. Over all, great for the affordable price of the rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed with nice duvet and comfortable pillows . Nice new small.kitchen.
Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay. I felt at home when I first came to the Alpine Inn. Staff were very friendly & wonderful. I highly recommend staying at Alpine Inn when visiting Nelson & West Kootenays. 5 Stars ⭐️⭐️⭐️⭐️⭐️😊
Stayed 14 nights in Jan 2024

10/10 Excellent

Rick

Stayed 2 nights in Jan 2024

8/10 Good

Karen

Business traveller, Travelled with partner
Liked: Cleanliness
Property was very good for an overnight stay. No breakfast and no dining available.Room was clean and bed comfortable.
Stayed 1 night in Jan 2024

6/10 Okay

Atlin

Travelled with family, Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Comfy beds, but could use some cosmetic upgrades to increase the satisfaction of the stay. Lighting was unpleasant and bathroom fan always on with lights, noisy. However allowed dogs which was awesome.
Stayed 2 nights in Jan 2024

8/10 Good

Orion

Business traveller, Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Erik, Spokane

Stayed 1 night in Dec 2023

2/10 Terrible

Kaiya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible
Stayed 1 night in Dec 2023
Response from Sylvia on 18 Dec 2023
Dear Kaiya, I totally understand that you are upset, I saw this coming but we we will stand by our decision to not refund you the damage deposit. You booked a room for yourself and decided to party with more than a hand full of people till past 4am but claiming upon check out you were not even there all night... By signing the registration card your are taking responsibility for the room and being asked to respect our property rules which includes our quiet hours and if you or anyone else in your party are the cause of the disturbance you will be charged the cost of compensation. 200.00 actually did not cover the total cost. I was called out to your room twice, had to move guests early in the morning to catch up on some sleep because you wouldn't show any respect to our quite hours which are starting at 11pm, we needed to compensate guests for the restless night and deep clean the room. We are a small family motel/hotel and not a night club.

10/10 Excellent

Jody

Stayed 1 night in Dec 2023

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Room layout works well. Enjoyed the updated kitchenette. Parking in front of your door is a bonus. Wonderful location.
Stayed 1 night in Nov 2023

10/10 Excellent

Kristin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Robyn, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room, lots of space, great to be able to park right outside the door. Friendly helpful staff. We would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine, Kelowna

Liked: Cleanliness, staff & service, property conditions & facilities
parking should be laid out better, other than that absolutely great motel. Nicest "MOTEL" we've stayed in!, Clean, quiet, and great kitchenette!, Highly reccomend, and would stay here again in a heartbeat, Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Jo Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable for a Nelson accomodation . Comfortable room with a separate bedroom . close to walking down to Baker Street and on a bus route for the climb back up the hill
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet.
The hide-a-bed is not an option for adults. Very uncomfortable. Possibly provide an extra mattress cover. Mattress is paper thin. Better off to book a double room. Other than that, great place to stay. Clean rooms. Close to everything yet far enough away to be quiet.
Stayed 2 nights in Oct 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 5 nights in Oct 2023

6/10 Okay

Tammi, Castlegar

Stayed 1 night in Sep 2023

8/10 Good

Timothy

Liked: Staff & service, amenities, property conditions & facilities
Nice location, friendly staff, comfortable stay.
Stayed 7 nights in Oct 2023

10/10 Excellent

Ray-Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The only negative was the cobwebs in bathroom. Otherwise it was great stay
Stayed 3 nights in Oct 2023

10/10 Excellent

Philip, Huntingdon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a corner uphill of the town the property has ample parking and our room was a good size and generally quiet and comfortable. Check in was straightforward and courteous.
Stayed 1 night in Oct 2023

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
So good the towels and bed sheets Excellent greeting and recommendation for dinner out Perfect Thank you
Stayed 1 night in Sep 2023

10/10 Excellent

Bill

Stayed 1 night in Sep 2023

10/10 Excellent

cassandra

Stayed 1 night in Sep 2023

10/10 Excellent

Isabelle

Stayed 1 night in Sep 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Absolutely amazing stay as always. The room was clean, bed was comfy and jacuzzi tub was absolutely lovely
Stayed 1 night in Sep 2023

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and clean
Great of the beaten path hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Joan

Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Stayed 1 night in Sep 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms - a great home base in Nelson!
Stayed 1 night in Sep 2023

10/10 Excellent

Douglas, Salmon Arm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds are really comfortable. I have not slept that ate in a long time.
Stayed 4 nights in Sep 2023

8/10 Good

Rodney

Stayed 1 night in Sep 2023

2/10 Terrible

Marcko A.

I couldn't stay because they asked for a credit card. I couldn't stay, they asked for a credit card.
Stayed 1 night in Sep 2023
Response from Sylvia on 24 Sep 2023
Dear Marcko, We have tried reaching out to you the day of arrival but your phone number provided was not in service. It is pretty common that you need a valid credit card to stay at a hotel these days. Being not able to reach you we have marked your booking as a no show and no charges applied.

10/10 Excellent

Ian

Stayed 1 night in Sep 2023

10/10 Excellent

Darlene

Stayed 1 night in Sep 2023