Search Hotels in Nea Alikarnassos, Heraklion

"Best customer service i've ever experinced. Warm and kind staff! Excellent breakfast buffet "

"Property is great, so many options to enjoy and amazing beachfront. Staff was very polite and helpful. we will come back here for sure. "

"Lovely property. Excellent swim up rooms and clean hotel with good selection of drinks. Our only honest criticism would be the quality of buffet food and range of Greek food which was lacking. The kids pool is substandard and not to the same quality as the pools and facilities elsewhere. Other than that, we had a lovely time and would still return. "

"We loved our stay. However the cleaning of the rooms weren’t 5 standard. "

"The hotel, location and staff are top. We couldn‘t recommend enough this place! The hotel staff are always willing to help and solve. We fell ill and the staff quickly helped us find a doctor and also helped us cooking special food. They also immediately provided support with our booking, as a consequence of the mistake made by Expedia. Food was great and every day you can find something different, we were too unlucky we couldn‘t try them after we became ill, but even the diet food was great. We really enjoyed our trip there and of we were to go back, we would certainly do it to this hotel."

"This was a 1 night stay prior to a longer booking, in a basic room. I was also here last year. Don’t be scared of a solo trip, the people are fantastic and you will be made to feel very welcome and not alone. The guests are hit and miss, some are a bit rowdy, some doing photo shoots the whole time but it’s easy to find some quiet space. Most are couples in their 30s. The rooms are soundproofed, I stayed on a top floor and couldn’t hear any neighbours which was a relief, food is fantastic but large portions. All inclusive is a must so that you can relax and let the wonderful people bring you drinks and snacks. I had a wonderful massage to start my trip, and a meal in the lovely Greek restaurant. Outside gym has some really cool equipment. I think the resort is non smoking, which is a relief as many Greek people smoke (there are mostly English people here), there are a lot of vapers. I travel to 5 star hotels for work, and I cannot say enough good things about the staff here, they are without exception friendly and helpful and in a resort like this, they make the difference between a 5 star trip and a less decent holiday. I will definitely return next year. I also stayed in the grand bungalow which was easily the best hotel room I’ve ever stayed in. I’d advise anyone to book a swim up room at least, to avoid sunbed wars at the pool. "

"We stayed for a week and found it great value for money. Helpful receptionists & bartenders. Variety of buffet food with drinks. They offer shuttle to nearby beach and also good recommendations on places to visit :)"