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Reviews of Courtyard Nashville SE/Murfreesboro

3 out of 5
Courtyard Nashville SE/Murfreesboro
1306 Greshampark Dr, Murfreesboro, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 654 reviews" "
Rating 8 - Good. 144 out of 654 reviews" "
Rating 6 - Okay. 39 out of 654 reviews" "
Rating 4 - Poor. 9 out of 654 reviews" "
Rating 2 - Terrible. 16 out of 654 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lundreaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were are to rest well after a fun night with friends.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Provide connection options for TV
Everything excellent except the in room TV volume is at max level if you hook up an Apple TV box with HDMI cable. No way to adjust after trying multiple devices and remotes.
Stayed 1 night in Feb 2024

10/10 Excellent

ERICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Aglaia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms we stayed in where disappointing. Every time the heat kicked on, the noise drowned out the tv and also shook the walls. The toilet ran all night and the sink faucet leaked all over the floor. Also we went to the bar for a drink and we were charged over $35 for two drinks. This did not include the tip. Seems unreasonable for very small marguerita and a white russian. We did not stay here on our way back home.
Stayed 1 night in Dec 2023

10/10 Excellent

Tabitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Noise room by the interstate
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Stayed 1 night in Nov 2023

2/10 Terrible

Mary

Stayed 1 night in Oct 2023

10/10 Excellent

Hughlena

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service and facility.
Stayed 2 nights in Oct 2023

10/10 Excellent

SamBreanna

Stayed 1 night in Sep 2023

10/10 Excellent

William B

Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was wonderful. Very accommodating for handicapped needs. Would definitely recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Laquisha

Stayed 1 night in Aug 2023

10/10 Excellent

Tate

Stayed 1 night in Aug 2023

2/10 Terrible

Jeremy

Disliked: Staff & service
Need to offer breakfast instead of slow and expensive option
Stayed 3 nights in Aug 2023
Response from MO on 13 Aug 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize you had issues with the shower. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Gerald G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most helpful Polite and pleasent Front desk attendent I have seen in many years. A truly wonderful experience...Thankyou Gerald Fleury
Stayed 1 night in Jul 2023
Response from MO on 13 Aug 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Julane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom sink is not designed very well. Faucet does not extend over the bowl far enough and water goes all over the counter. Limited eating options. Very high priced.
Response from MO on 23 Jul 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

8/10 Good

Crystal

Stayed 3 nights in Jun 2023
Response from MO on 23 Jul 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from MO on 27 May 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and the staff were all fabulous!!
Stayed 1 night in May 2023
Response from MO on 27 May 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Shirley

Stayed 1 night in May 2023
Response from MO on 27 May 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Cristian

Stayed 2 nights in Apr 2023
Response from MO on 27 May 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Carolyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean & comfortable
Excellent hotel in great location. Very clean & comfortable
Stayed 1 night in Apr 2023
Response from MO on 27 May 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I am glad you had a good experienceI hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Eric

Stayed 1 night in Apr 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from MO on 31 Mar 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was exactly what we expected except the pool was not available for use. The staff was friendly and offered the option for us to use the pool of a nearby.
Stayed 1 night in Mar 2023
Response from MO on 5 Mar 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area. Pool is back up and running!

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from MO on 31 Mar 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Jan 2023
Response from MO on 31 Jan 2023
On behalf of the entire hotel team, I want to thank you! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon

10/10 Excellent

Melonie

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful and very clean. Very modern. Loved the couch. Walk in shower was spacious with plenty of water. Only 2 things that were a pit of the problem because of the design water sprayed out of the shower and the facet in the sink was very attractive but was positioned to close to the sink cause water to run all over the counter.
Response from MO on 25 Jan 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

10/10 Excellent

Patricia, INDIANAPOLIS

Stayed 2 nights in Dec 2022

10/10 Excellent

Regina

Stayed 1 night in Sep 2022

8/10 Good

Christy

Stayed 1 night in Sep 2022

2/10 Terrible

David

Stayed 2 nights in Aug 2022

2/10 Terrible

Kendra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was charged again for rooms I already paid in advance for and I was told they couldn't refund it, i would have to contact Orbitz.
Stayed 1 night in Aug 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2022
Response from MO on 15 Jul 2022
On behalf of the entire hotel team, I want to thank you! It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy!
Front desk attendant was very nice and helpful during check in.
Stayed 1 night in Jun 2022
Response from MO on 7 Jul 2022
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 Good

TINA GS RAWLSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Attention to detail
Bed was ver uncomfortable. Shower water ran into floor.
Stayed 1 night in Jul 2022
Response from MO on 5 Jul 2022
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize you had issues with the shower. I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

stacy

Liked: Staff & service, amenities, property conditions & facilities
Loved the room. First impression was airy and clean. Everything looked new. Bathroom was large with a lot of light. Bedroom smelled clean and fresh. Would like to commend housekeeping for an excellent job. Bed was very comfortable. Will stay here again. Being a woman traveling alone. I felted very safe here.
Stayed 1 night in Jun 2022
Response from MO on 29 Jun 2022
Thank you for taking the time to review your stay with us. We are so pleased that you enjoyed it! I will let our leadership know.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean Rooms/Bathrooms
Upon check-in, I had to wait for the guy at the front desk to finish texting. In between checking me in, he was continuing checking his phone. It was a bit annoying and I became further aggravated when my room was not clean. In addition, the thermostat was missing so the room was extremely warm. I requested a cleaner room and was given another room; however, that room was not clean either. Neither bathrooms were clean. There was an excessive amount of hair in the showers and all the countertops were not wiped down. Coffee or some type of drink had been spilled on the desk and was not cleaned up. I ended up cleaning the room myself just to avoid issues with the hotel. I’ve stayed here in the past twice before and was satisfied with those stays which is why I selected the hotel again. I’m not sure if there has been a change in management or staffing issues, etc. but my last stay was extremely unpleasant. I won’t stay here again.
Stayed 1 night in May 2022
Response from MO on 26 Jun 2022
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority. I apologize your experience was not to our standards. I will get with our leadership to discuss this. I hope you choose to stay with us again and give us another chance when your travels bring you back to the area.

8/10 Good

Aaron

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from MO on 23 May 2022
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from MO on 9 May 2022
I apologize that everything wasn't at our standards. We hope to have you give us a chance in the future.

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from MO on 3 May 2022
We appreciate your positive feed back, We hope you will come back and stay with us in the future. I will share this with leadership.

6/10 Okay

Marcos

Stayed 1 night in Apr 2022

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place. Nicest in the area
Stayed 1 night in Mar 2022
Response from MO on 12 Apr 2022
We value your feedback, Glad you had a nice stay. Hope to see you here again in the future