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"This was our first time staying in a holiday park with our little one and it didn't disappoint! Great facilities - the indoor pool was brilliant, being winter and with a child who loves to swim! Really loved it! Only point of improvement would be to give the shower and the plugs in the sinks a good scrub and mould spray. Otherwise everything was great!"

"I have been traveling for 7 weeks and have stayed in 14+ hotels in N.Z. and OZ. None of them have made a greater effort to make me comfortable than City Heart, admittedly a modest, affordable 16 room place in Warrnambool. The bed was super comfortable, when you turned on the hot water, you got hot water and —— wait for it —— the T.P. was actually soft, almost plush!"

"Handy place to stop through while travelling through- good location friendly staff"

"Extremely friendly staff. "

"This property is always clean And always comfortable, we highly recommend."

"Nice clean room in a good location"

"Location was fantastic. Room was clean and staff were very friendly"

"A lovely place to stay. Perfect for our needs. Friendly and helpful staff."

"Good location on the main highway"

"Bedding and decor was lovely. Nice hot rain shower."

"Very clean and spacious, good bed and TV and good location"

"The most disappointing stay I have ever had. Arrived after 4 hour drive to be told the indoor heated poor was down this week for maintenance…no email, nothing on website. When i explained that was why we came as we had visited and loved it 10 years ago, was advised if I wanted I could use the local swimming pool. I couldn’t then book into hot springs instead as advised by the desk because it was adults only in the evening. Tried to make the kids happy with the indoor pool, it was freezing!"

"Clean room and spacious"

"Stayed here for one night on our way to Melbourne via the Great Ocean Road. Our room was immaculately clean and comfortable and the staff were very friendly and helpful. We had breakfast there and there was a good choice of food. I would definitely recommend Raj's Breakfast, a bit different and very tasty!"

"The room was nice n the location was great ."

"A very comfortable stay. Everything I needed on a cold night Check in was quick and a very quiet stay I will be back Excellent value for money too"

"Very clean, great amenities"

"One bedroom apartment was great We were very close to Warrnambool Central The room was very clean and spacious I recommend anyone to stay at quest Warrnambool"

"Room was ok but seemed over priced for what we got."

"Was impressed on the size and updated kitchen, living area. Only let down was the old bathroom. Also apparently won't let guests smoke outside, need to exit the whole park!"