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Hotel Zara

2.0 star property
Hotel with a restaurant, 8-minute walk to Spaccanapoli

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Located near Spaccanapoli, Hotel Zara combines comfort with culture. The coffee shop and library provide perfect spots to relax, while the restaurant serves authentic Neapolitan dishes. Guests appreciate the convenient in-room WiFi and the helpful multilingual staff at the bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Triple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Shared Bathroom

Standard Room, 2 Single Beds, Shared Bathroom | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Room, 2 Single Beds, Shared Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Rainfall showerhead
Hairdryer
Digital channels
In-room safe
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room with Balcony

Family Room with Balcony | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room with Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
Digital channels
In-room safe
Desk
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed OR 3 Single Beds

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Classic Single Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Digital channels
In-room safe
Desk
Daily housekeeping
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, free WiFi

Standard Double Room Single Use

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Bidet
Rainfall showerhead
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Double Bed

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Exterior

Holiday Inn Naples by IHG

Poggioreale
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very good, 1,000 reviews
The price is ฿2,148
฿3,150 total
includes taxes & fees
12 Dec - 13 Dec
Holiday Inn Naples by IHG
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About the area

Map
Via Firenze 81, Naples, NA, 80142

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Naples Underground - 15 min walk - 1.3 km
  • University of Naples Federico II - 15 min walk - 1.3 km
  • Port of Naples - 3 min drive - 1.9 km

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples International Airport (NAP) - 33 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Caffe' Mexico - ‬5 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Aldente - ‬4 min walk

About this property

Hotel Zara

Hotel near Spaccanapoli
Located close to Naples Underground and University of Naples Federico II, Hotel Zara provides a coffee shop/cafe, a library and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks at this hotel include:
  • Express check-out, express check-in and a front desk safe
  • Smoke-free property, a TV in reception and multilingual staff
  • Luggage storage, a lift and a 24-hour front desk
Room features
All guest rooms at Hotel Zara feature comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Hairdryers and shampoo
  • 18-inch LCD TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • Stereo
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Tile flooring in room

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 18-inch LCD TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A1ZJ2YBQZG

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Zara
Hotel Zara Naples
Zara Naples
Zara Hotel Naples
Hotel Zara Hotel
Hotel Zara Naples
Hotel Zara Hotel Naples

Frequently asked questions

Is Hotel Zara pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Zara?

Check-in start time: 12:30 PM; check-in end time: 10:00 PM.

What time is check-out at Hotel Zara?

Checkout is at 11 AM.

Where is Hotel Zara located?

Located in Naples City Centre, this hotel is within 1 mi (2 km) of Spaccanapoli, Naples Underground and University of Naples Federico II. Naples National Archaeological Museum and Port of Naples are also within 2 mi (3 km). Principe Umberto Tram Stop and Piazza Garibaldi Station are within a 5-minute walk.

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Reviews

Hotel Zara Reviews

7.0

Good

7.6

Cleanliness

6.0

Location

7.6

Staff & service

6.4

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 333 reviews
Rating 8 - Good. 111 out of 333 reviews
Rating 6 - Okay. 101 out of 333 reviews
Rating 4 - Poor. 39 out of 333 reviews
Rating 2 - Terrible. 25 out of 333 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, everything very safe, very satisfied
Stayed 3 nights in Sep 2025

6/10 Okay

Rat

Good location, close to transportation accross the city.
Stayed 1 night in Jul 2025

6/10 Okay

Eliza

Liked: Cleanliness
Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
Stayed 3 nights in Jun 2025

6/10 Okay

Rat

Liked: Staff & service
The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Stayed 2 nights in Jul 2025

6/10 Okay

Natalia

Liked: Staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good hotel to stay in close to the station if you are planning to explore Naples
Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities, room comfort
This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Stayed 2 nights in Jun 2025

6/10 Okay

Sandro

Liked: Cleanliness
Location sufficient for short stay..
Stayed 3 nights in Sep 2023

6/10 Okay

Charisse

Disliked: Property conditions & facilities
The old man at desk was very gracious so no complaints there. Location is super seedy and location felt unsafe at night for solo female traveler.
Stayed 1 night in May 2025

4/10 Poor

Ali

Disliked: Staff & service, amenities, property conditions & facilities
Very unsafe neighborhood
Stayed 1 night in May 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are very kind
Stayed 2 nights in Jul 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to train station and taxis rank Lots of cafes in nearby square
Stayed 3 nights in Jun 2023

8/10 Good

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.
Stayed 1 night in Nov 2023

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Stayed 3 nights in Jun 2025

2/10 Terrible

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am
Stayed 2 nights in Jan 2025

4/10 Poor

Melissa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Stayed 1 night in Jun 2025

8/10 Good

SEBASTIAN

Liked: Cleanliness, staff & service, amenities
Very good location, 5 blocks away from the train station and 3 from the subway station, surroundings are very dirty, a lot of homeless and vendors in the street, however, I Never felt insecure in the area, I guess, is Napoli. Highly recommended for budget hotels.
Stayed 2 nights in Jul 2024

4/10 Poor

Brendan

Disliked: Cleanliness, amenities, property conditions & facilities
Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .
Stayed 1 night in Mar 2025

10/10 Excellent

david

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.
Stayed 3 nights in Jun 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, worked for family of 5!

Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.
Stayed 2 nights in Jun 2022

8/10 Good

Felicitas

Liked: Staff & service
It is a quiet comfortable little hotel. The beds are not the best, the bathroom could be cleaner, but overall for 1 or 2 nights it is a perfect place to sleep. The main central station with a metro also is just about 6 minutes away.
Stayed 1 night in Sep 2023

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Stayed 8 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay Napoli

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.
Stayed 1 night in Aug 2023

4/10 Poor

Hannah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very convenient location because it was right next to the train station, but the hotel itself was not in a very safe place we felt (two girls). The man running it was very kind, and we were glad it was cheap. Would reccomend if you’re only there to quickly sleep and get out… shared bathroom/shower
Stayed 1 night in May 2024