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Grand Hotel Santa Lucia

4.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Grand Hotel Santa Lucia captures Naples' essence with its beautiful garden. Guests enjoy meals at il Pavone while planning city adventures with help from the knowledgeable concierge. Visitors consistently praise the attentive staff who enhance the stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Sofa bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

9.8 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Sofa bed
Down duvet
Premium bedding
Bidet
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Down duvet
Blackout curtains
Premium bedding
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Sofa bed
Down duvet
Premium bedding
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Via Partenope 46, Naples, NA, 80121

What's nearby

  • Castel dell'Ovo - 7 min walk - 0.6 km
  • Piazza del Plebiscito - 8 min walk - 0.7 km
  • Via Toledo - 13 min walk - 1.2 km
  • Molo Beverello Port - 15 min walk - 1.3 km
  • Port of Naples - 4 min drive - 1.9 km

Getting around

  • Montesanto Station - 6 min drive
  • Chiaia - Monte di Dio Station - 10 min walk
  • Naples International Airport (NAP) - 46 min drive

Restaurants

  • ‪Antonio & Antonio - ‬2 min walk
  • ‪Gino Sorbillo Lievito Madre al Mare - ‬3 min walk
  • ‪Fresco - ‬2 min walk
  • ‪Ristorante Pizzeria Stella - ‬3 min walk
  • ‪Parthenope bar - ‬1 min walk

About this property

Grand Hotel Santa Lucia

Luxury upscale hotel near Piazza del Plebiscito
Molo Beverello Port and Via Toledo are located near Grand Hotel Santa Lucia, which provides an airport shuttle, a coffee shop/cafe and a garden. The on-site restaurant, il Pavone, offers breakfast, lunch, dinner, light fare and happy hour. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • A porter/bellboy, a banquet hall and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All 88 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as safes and WiFi.
More conveniences in all rooms include:
  • Highchairs, childcare services and travel cots
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers or Jetted bath plus eco-friendly toiletries and bidets
  • Smart TVs with digital channels
  • Daily housekeeping and phones

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • il Pavone

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (969 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 18 kg per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT063049A14RW8B3M3

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Frequently asked questions

Is Grand Hotel Santa Lucia pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 18 kg per pet. There's a fee of EUR 25.00 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Hotel Santa Lucia?

Valet parking is available for EUR 25 per night.

What time is check-in at Grand Hotel Santa Lucia?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Santa Lucia?

Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).

Does Grand Hotel Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Grand Hotel Santa Lucia located?

Located in Historical Center, this luxury hotel is within a 5-minute walk of Via Partenope and Lungomare Caracciolo. Castel dell'Ovo and Gulf of Naples are also within 10 minutes. Chiaia - Monte di Dio Station is 10 minutes by foot and San Pasquale Station is 12 minutes.

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Grand Hotel Santa Lucia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 960 reviews
Rating 8 - Good. 283 out of 960 reviews
Rating 6 - Okay. 81 out of 960 reviews
Rating 4 - Poor. 35 out of 960 reviews
Rating 2 - Terrible. 10 out of 960 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at this hotel that is located at a promenade near the old Fishermen’s quarter, where there are many restaurants and pizza places. Great location, walkable to many sites attractions. The hotel staff are every accommodating and friendly Rooms and bathroom are clean.
Stayed 1 night in Sep 2025

10/10 Excellent

radia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular property! Fantastic Staff! Professional and accommodating! Great dining experience! Will be back soon! My compliments to the Management!
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style property convenient for the port for ferry to Capri ( short taxi ride 10 euro ) Many restaurants nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was extremely helpful and kind. The location was perfect. The breakfast was delicious and we really enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Lovely staff. Enjoyed our stay.
Stayed 1 night in May 2023

6/10 Okay

Junaid

Liked: Cleanliness
Buffet Breakfast was below average for a hotel of this calibre , definitely don’t pay extra to include breakfast. Rooms were good. But the pictures of the rooms don’t match what you get !!! On Expedia
Stayed 5 nights in Jun 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel overlooking the citadel. Beds were comfy. Breakfast buffet was amazing. Staff were so helpful / loved it!
Stayed 2 nights in Sep 2023

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
The property is charming and in an excellent location. Rooms are spacious and clean and the personnel is professional and always willing to help.
Stayed 2 nights in May 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, great views, nice breakfast restaurant. Clean, spacious. A great value!
Stayed 3 nights in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect rest stop after long travel

We traveled to Naples to rest after a long journey before heading to the Amalfi coast. The hotel was quant and charming. The rooms are beautiful and very comfortable. It was hot in Naples, so the AC was essential! Great location to many waterfront restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis A.

Liked: Cleanliness, staff & service
Everything was terrific.

10/10 Excellent

Souha

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our 5 nights stay! The view from our room was spectacular! Breakfast was delicious! Everything was perfect to explore Napoli and the are has lots of delicious food very close! The room was very clean and the beds were comfortable! Will be back for sure!
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did Not Disappoint

Great location on the water. Hotel was very clean. Taxi's were located right next door if you needed one. Breakfast was very good. Restaurants and great gelato a few doors away. Would definitely stay here next time in Naples.
Stayed 2 nights in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful welcoming hotel

A wonderful, personal welcome from the reception staff who couldn’t be more helpful. Giovanni was particularly welcoming and friendly. The room was amazing!
Stayed 1 night in Jun 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel & bedrooms are beautifully furnished & clean. Our Junior suite was very spacious & offered amazing views of the Port, Caste Del'Ovo & the gorgeous Bay of Naples. The staff were very polite, helpful & always greeted us with smile. We would not stay anywhere else if coming back to Naples. We loved this hotel, thank you to all the staff!
Stayed 3 nights in Aug 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Sep 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service. I booked this hotel the night before I was leaving for the Amalfi coast and it was the perfect start to my trip. Staff were very helpful and location was super accessible to the ports and much of the sights. Definitely worth the money!
Stayed 1 night in Sep 2022

6/10 Okay

Jun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom and overall room was not clean. The rooms were big and the staff was friendly. The hotel neighbohood was beautiful.
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is expensive but good at their resteraunt. On the second day we went to a small cafe around the corner at less than half the cost.
Stayed 1 night in Sep 2023

6/10 Okay

Sercan

Liked: Cleanliness, staff & service, room comfort

It’s ok

Nice looking hotel from outside but a little outdated. Very helpful friendly staff. Naples is dirty city.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room here! Spacious with a balcony view of the ocean! Only issue we had was the floors being dirty (my feet turned black after walking on the floor after a shower).

8/10 Good

Trevor John

Liked: Cleanliness, staff & service, property conditions & facilities
This is a first class hotel where we had previously stayed. Great location, good breakfast, scrupulously clean, good welcoming staff. Comfortable well planned rooms. But why oh why are in room tea and coffee taken in paper cups. Not good enough. A small niggle but a sign of penny pinching? Standards perhaps had slipped since previous pre covid visit.
Stayed 5 nights in Oct 2023