The front desk staff had been helpful during our 1 week stay. The staff was kind to advise my daughter with her online purchase-delivery. The hotel location was good, closes to train stations and malls. The only disappointing was the house keeping.. half the time I was wondering did they actually clean the room or not. There was this bottle cap on the floor when I first checked in, and it was still on the floor when we checked out a week later. That didnt bother me that much thinking she / they could have missed it until the time I realized the cushion and the pillows on the bed was in the same position as I had left them in the morning! So I really do not know what kind of house-keeping they do. The bathroom wasnt well maintained, stained and moldy.
It is very nice hotel. Room is spacious and clean. It is very convenient because it next to subway. People are very friendly and helpful. I definitely recommend it.
Though the hotel is OK you need to keep the following in mind
1 Room was very smokey
2 No English channels on the TV
3 Internet not the greatest
4 Room was not very clean especially the bathroom (I had to clean it myself) old shower Gel residue on the lower tiles
5 Could never figure out how to turn the heat down
6 Cigarette burns on most of the seats and the couch in our room
7 Floor tiles were badly stained
The Good Stuff
1 The staff were amazing
2 The cleaning staff were amazing
3 The location was just amazing
4 The door guys were amazing
5 Nanjing was just amazing
The hotel just needs to be refreshed majorly for westerners. Not having an english speaking tv channel was tough because our hotel in Shanghai had 2.
Thanks for a great stay.