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PrideInn Hotel Raphta

3.0 star property
Travelers connect with Nairobi's vibrant culture at this welcoming city hotel, where two on-site restaurants serve delicious breakfast and dinner options.

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PrideInn Hotel Raphta captures Nairobi's energy with its lush gardens and modern amenities. Visitors can dine at either of the two restaurants, use the dry cleaning services, and connect with free WiFi. The multilingual staff receives consistent praise for their helpful service.

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

Premium bedding, in-room safe, individually decorated

Superior Double Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio

Superior Studio | Premium bedding, in-room safe, individually decorated

Superior Studio

  • Garden view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Located in Muthangari, a neighbourhood in Nairobi, PrideInn Hotel Raphta is in the entertainment district and near the airport. Nairobi National Museum and Nairobi Railway Museum are cultural highlights, and travellers looking to shop may want to visit Sarit Centre and Westgate Shopping Mall. United Nations Office at Nairobi is another place to visit that comes recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Map
Raphta Road, Nairobi, 66969-0200

What's nearby

  • UNHCR Kenya
    18 min walk - 1.6 km
  • ABC Place
    18 min walk - 1.6 km
  • Sarit Centre
    3 min drive - 2.2 km
  • Westgate Shopping Mall
    3 min drive - 2.6 km
  • Nairobi Education Centre - Animal Orphanage
    3 min drive - 2.6 km

Getting around

  • Syokimau Station
    36 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    37 min drive

Restaurants

  • Njuguna's Place
    16 min walk
  • Mercury Lounge- ABC Place
    3 min drive
  • Abyssinia
    5 min drive
  • Brioche Café Bistro
    5 min drive
  • Art Caffe
    6 min walk

About this property

PrideInn Hotel Raphta

  • Hotel near Sarit Centre
  • Located close to Westgate Shopping Mall and Nairobi National Museum, PrideInn Hotel Raphta provides an airport shuttle, a free manager's reception and a coffee shop/cafe. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and concierge services
    • A front desk safe, a 24-hour front desk and tour/ticket information
    • A porter/bellboy, outdoor furniture and free newspapers
  • Room features
  • All 98 individually furnished rooms feature thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as late-night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with rainfall showers and designer toiletries
    • 21-inch flat-screen TVs with premium channels
    • Balconies, electric kettles and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: KES 1,200 for adults and KES 900 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (431 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for KES 3040.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KES 1200 for adults and from KES 900 for children
  • Airport shuttle fee: KES 30 per person (one-way)
  • Airport shuttle fee per child: KES 30 (one-way), (from 5 to 18 years old)
  • Rollaway bed fee: KES 3040.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does PrideInn Hotel Raphta have a pool?

Yes, this property has an outdoor pool.

Is PrideInn Hotel Raphta pet-friendly?

No, pets are not allowed at this property.

How much is parking at PrideInn Hotel Raphta?

There is free parking nearby.

What time is check-in at PrideInn Hotel Raphta?

Check-in start time: noon; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at PrideInn Hotel Raphta?

Checkout is at 10 AM.

Does PrideInn Hotel Raphta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KES 30 per person applies.

Where is PrideInn Hotel Raphta located?

Located in Muthangari, this hotel is within 3 mi (5 km) of Sarit Centre, Westgate Shopping Mall and Nairobi National Museum. Nairobi Railway Museum and United Nations Office at Nairobi are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PrideInn Hotel Raphta Reviews

6.2

7.4

Cleanliness

6.8

Location

7.0

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 45 reviews
Rating 8 - Good. 9 out of 45 reviews
Rating 6 - Okay. 14 out of 45 reviews
Rating 4 - Poor. 10 out of 45 reviews
Rating 2 - Terrible. 5 out of 45 reviews

Reviews

Verified

10/10 Excellent

Varad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay for couple of days

Very friendly staff. Amazing breakfast. It has a little swimming pool as well.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very comfortable and near to co working spaces nearby.
Stayed 14 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Most of the times that I have stayed at Pride Inn have been perfectly fine. But this time, the hotel was hosting a major event while I stayed there and they were unable to control the group that was staying at the hotel, which was about 10 very loud and VERY drunk rugby teams from all over the world. Guests were complaining about naked men in their hallways and the hotel was not able to do anything. The event was in the central courtyard which all the rooms face, and likely continued until early in the morning.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

Amazing. really was great to be there. The staff are so efficient and they always try to meet all your needs.
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
I spent 6 days there and everything was fine and added an extra day The problem and what left a very bad impression is while checking out the receptionist said i have to pay more than what i paid for the extra day and that informed the morning receptionist that i will stay alone which i didnt do and i showed him the receipt i paid that said its a double room He treated me as if i am a theif and intended to just inform me just before leaving And unfortentally while this situation i forgot my backpack infront of him and left to airport and he didn't call me or the hotel driver so we can get it , and we just discovered that on the airport and were forced to return to the hotel to take it and i was gonna miss the flight Other staff were to friendly all of my stay but unfortentally this man was the last one saw so left a veryyyy bad impression
Verified

8/10 Good

mkenya

Liked: Cleanliness, staff & service

Very nice and secluded space.

Good access to westlands and town. quiet and tucked away from noise and commotion.
Stayed 10 nights in Mar 2018
Verified

2/10 Terrible

Business Travel

Disliked: Cleanliness, property conditions & facilities, room comfort

Not Ideal

The internet service is virtually non existent The food is not great The hotel is not worth the money The staff in the restaurant are very nice
Stayed 9 nights in Jun 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

GREAT HOTEL WITH EXCELLENT AMBIENCE

IT'S A BEAUTIFUL HOTEL WITH GOOD GARDEN & EXCELLENT AMBIENCE. ENJOYED MY STAY
Verified

6/10 Okay

MIRZA EJAZ

Liked: Cleanliness, room comfort
Disliked: Staff & service
Quite comfortable stay. However, food quality from kitchen needs to improve to a great degree.
Verified

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine, a bit hard to find, quiet leafy neighborhood. Woken up by some loud employees shouting at 5.00am outside our window..
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Basic but clean.

A basic, but clean hotel. Rooms have a fan - no A/C, no mosquito nets. Fan was loud so I could not keep it on at night. Walls are thin - TV in next room, doors opening and closing was easily heard.
Verified

4/10 Poor

Paresh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not enough favilities compared to the room charges

The staff tried to do their best but they lacked basix housekeeping skills. The hotel charged heavily conpared to the facilities provided. Food was average in taste.
Verified

4/10 Poor

Avishay

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

טעון שיפור

1 לא היה WI FI בכל המלון. לטענתם בשל עבודות הבניה 2 עבודות שיפוץ ובנייה
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Non recommandable

Piscine disparue En chantier Bruit de pompes la nuit Service sympathique mais médiocre Surcharge sur le prix des taxis Petit déjeuner frugal Impossible d'obtenir une facture
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing...Do not stay here.

Pride Inn is VERY hard to find (there are actually 3 pride inns on rhapta road). None of the taxi drivers know where it is. After finding the first two, we were told the correct one was the third one, and then the staff came running out to tell us that the third one (where we were booked) was fully booked and that there was no accommodation there and therefore had to settle on the second. Very disappointing indeed. I would urge travelers to avoid this hotel until they get their act together.
Verified

6/10 Okay

Hal

Liked: Cleanliness

Do Better fo $90/night

Rhapta road full even tho i had a confirmed reservation. Sent me to PrideInn Lantana--no hot water the first night.
Verified

4/10 Poor

Helen

Liked: Cleanliness

Not as described or pictured

I made a Reservation more than 6 months in advance, but they were surprised by our arrival. The front desk clerk scrambled to find a room for us. We were taken to an old (original?) room with two bare florescent bulbs on the ceiling, peeling paint, and just generally run down. It was nothing like the rooms pictured on the website. The breakfast area was pleasant and the food okay.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Friendly Staff

We were only here for one night and it suited our needs. The room felt a bit tired, though it was a good size with a fridge and sink. It also felt secure. The view from our room was not good as we were looking at the bins, however we were on the ground floor. The mosquito net over the bed was lying on our heads and feet until we moved the bed and stretched the net to keep it tight. The shower didn’t look great but it was hot and powerful enough. We didn’t really get to see the surrounding area as we were only there for one night as part of a flight transfer, we did take a short taxi ride to eat at Fogo Gaucho Churrascaria which we recommend going to. The staff were all friendly and helpful. The buffet breakfast was excellent, plenty of choice of fruit, cereals, hot food and juice. There is a chef there that will cook eggs for you however you like, I had scrambled and they were superb. Travelling to and from the airport can take longer than expected due to a serious amount of traffic on the roads. There is also car parking spaces.
Verified

10/10 Excellent

Gill_C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It does what it says on the tin - smiley face

Given that it's in Nairobi not London, the service, facilities, food, cleaniliness and professionalism and friendliness of the staff was excellent. Great value for money, you're getting what you pay for. I'd recommend it to friends. As a lone female I felt safe and comfortable in the hotel. The area appeared fine but I didn't have time to venture out during the day and wouldn't go out at night alone anyway.
Verified

6/10 Okay

DTaylor

Liked: Cleanliness, staff & service, room comfort

good one night stop off

This hotel is good for a one night stay when arriving from a late flight or needing to leave for an eary flight Good breakfast and pleasant staff
Verified

6/10 Okay

KHAN

Disliked: Staff & service, property conditions & facilities, room comfort

Average hotel

There was almost no water coming in washing basin ( just drops of water )and shower water was also very less and very hot there was no way to mix and make it better.It was not fixed even after complain, room was clean but due to just next to main gate there was regular noise from gate opening closing upto even after mid night . I will not recommend this hotel.
Verified

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort

Advertised different to reality

The website presents a reasonable room but the reality was a disappointment. Although the room was spacious, it was old, musty and the bed was 2 singles bolted together. The advertised 21inch plasma TV was a crappy little box. While the restaurant and breakfast was ok, the menu items were not always available. Still, the staff were generally helpful.
Verified

8/10 Good

simonsen, gorm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
god, venlig og hjaelpsom betjening. Godt koekken med rimelig priser
Verified

4/10 Poor

Rainmaker

Disliked: Property conditions & facilities

Be careful which room you choose

We were pleasantly surprised with the price and size of the rooms we were allocated, On arrival, we discovered the rooms were disgusting suites which were unsafe and dirty. Nothing worked. Be very careful about the room you accept. The rooms we were eventually allocated where modern and clean.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

OK for one night...

Disappointing, to say the least... I did not like my experience here.

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