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Santa Marina, a Luxury Collection Resort, Mykonos

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Luxury
5.0 star property
8.8

Excellent

Elegance by the serene Ornos Beach

Surrounded by the serene beauty of Ornos Beach, this luxurious resort features elegant architecture and lush gardens. Indulge in beachfront dining, unwind at the spa, or enjoy the two poolside bars and a private beach.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
The current price is ฿42,252
฿48,672 total
includes taxes & fees
12 Jul - 13 Jul

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Room, Partial Sea View

A hotel room with a large bed, a wicker chair, a wooden headboard, and a view of the outdoors.

Room, Partial Sea View

  • Partial sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Sea View (Balcony)

A hotel room with a bed, a desk, and a TV.

Deluxe Room, Sea View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Suite, 2 Bedrooms, Sea View (Corner)

A hotel room with a bed, desk, and a view of the sea.

Family Suite, 2 Bedrooms, Sea View (Corner)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Double Bed, Sea View (Balcony)

A modern hotel room with a large bed, black and white patterned pillows, a black headboard, and a framed artwork above the bed.

Luxury Suite, 1 Double Bed, Sea View (Balcony)

  • Sea view
  • 95 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, Sea View

A hotel room with a large bed, a desk, wicker chairs, a view of the sea, and a wooden textured wall.

Superior Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite

A hotel room with two beds, a large window with a view, a wooden accent wall, and a ceiling with exposed beams.

Luxury Suite

  • Sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Double Bed, Sea View (Private Pool)

A modern hotel room with a large bed, a seating area, a view of a pool, and a dining area in the background.

Luxury Suite, 1 Double Bed, Sea View (Private Pool)

  • Sea view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms

A rooftop terrace with a hot tub, lounge chairs, and a view of a coastal town.

Villa, 2 Bedrooms

  • Sea view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Sea View (Balcony)

A pool area with wicker lounge chairs and a view of a coastal town.

Villa, 2 Bedrooms, Sea View (Balcony)

  • Sea view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Sea View (Balcony)

A modern living room with a large window offering a view of a coastal town, a blue patterned rug, a white sofa, and a wooden side table.

Villa, 3 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Sea View (Balcony)

A pool with a view of the sea, stone flooring, and outdoor furniture.

Villa, 2 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Sea View (Balcony)

Villa, 3 Bedrooms, Sea View (Balcony) | Property amenity

Villa, 3 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Sea View (Balcony)

Villa, 3 Bedrooms, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Villa, 3 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Sea View (Balcony)

A clear blue pool with a view of the sea and distant islands.

Villa, 4 Bedrooms, Sea View (Balcony)

  • Sea view
  • 400 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Sea View (Balcony)

A poolside area with lounge chairs and a view of the sea and buildings in the background.

Villa, 4 Bedrooms, Sea View (Balcony)

  • Sea view
  • 450 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Villa, 5 Bedrooms, Sea View (Balcony)

Premium bedding, minibar, in-room safe, individually decorated

Villa, 5 Bedrooms, Sea View (Balcony)

  • Sea view
  • 350 sq m
  • 5 bedrooms
  • Sleeps 8
  • 5 Double Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Sea View (Balcony)

A hot tub on a wooden deck with a view of the sea and boats.

Villa, 4 Bedrooms, Sea View (Balcony)

  • Sea view
  • 110 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Villa, 3 Bedrooms, Sea View (Balcony)

A clear blue swimming pool with a view of the sea and distant hills.

Villa, 3 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Villa, 4 Bedrooms, Sea View (Balcony)

Villa, 4 Bedrooms, Sea View (Balcony) | Premium bedding, minibar, in-room safe, individually decorated

Villa, 4 Bedrooms, Sea View (Balcony)

  • Sea view
  • 200 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for Cottage, 1 King Bed with Sofa bed, Sea View

Cottage, 1 King Bed with Sofa bed, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Cottage, 1 King Bed with Sofa bed, Sea View

  • Sea view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Sea View (Corner)

A modern bathroom with a large mirror, a stone sink, and two white robes hanging on the door.

Deluxe Room, 1 King Bed, Sea View (Corner)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Windmill Suite, 1 Bedroom, Non Smoking, Sea View

Windmill Suite, 1 Bedroom, Non Smoking, Sea View | Premium bedding, minibar, in-room safe, individually decorated

Windmill Suite, 1 Bedroom, Non Smoking, Sea View

  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Villa, Multiple Bedrooms, Balcony, Sea View

A pool area with wicker lounge chairs and a view of a coastal town.

Villa, Multiple Bedrooms, Balcony, Sea View

  • Sleeps 8
  • 7 Double Beds
  • Free Wi-Fi

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About the area

Located in Mykonos, Santa Marina, a Luxury Collection Resort, Mykonos is in a rural area and on a private beach. Windmills of Mykonos and Church of Panagia Paraportiani are notable landmarks, and some of the area's activities can be experienced at Mykonos Old Port and Mykonos New Port. Ornos Beach and Aegean Maritime Museum are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Mykonos travel guide
Map
Ornos Bay, Mykonos, Mykonos Island, 84600

What's nearby

  • A coastal town with white buildings, a beach, and boats in the water.
    Ornos Beach
    1 min drive - 0.8 km
  • A person kiteboarding over a body of water with a cruise ship in the background.
    Kórfos
    2 min drive - 1.2 km
  • A coastal town with white buildings, a beach, and boats in clear blue waters.
    Psarou Beach
    4 min drive - 2.7 km
  • Agios Ioannis Beach
    4 min drive - 3.0 km
  • Megali Ammos Beach
    5 min drive - 3.4 km

Getting around

  • Mykonos (JMK-Mykonos Island National)
    14 min drive

Restaurants

  • Apaggio
    2 min walk
  • Nammos
    6 min drive
  • Mykonos Bakery
    13 min walk
  • Au Bar
    3 min drive
  • Kuzina
    10 min walk

About this property

Santa Marina, a Luxury Collection Resort, Mykonos

  • Luxury hotel near Ornos Beach
  • Located close to Paradise Beach and Windmills of Mykonos, Santa Marina, a Luxury Collection Resort, Mykonos provides a free breakfast buffet, a free return airport shuttle and 2 poolside bars. This hotel is a great place to bask in the sun with a private beach, beachfront dining and a beach bar. Treat yourself to a body treatment, a manicure/pedicure or a body wrap at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Enjoy the gym, as well as activities, such as surfing/body boarding, sailing and motor boating. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a garden.
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
    • Free valet parking
    • Limo/town car service, bike hire and express check-out
    • A lift, massage treatment rooms and coffee/tea in reception
  • Room features
  • All 101 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Recycling and LED light bulbs
    • Baths or showers, free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Furnished balconies or patios, wardrobes/cupboards and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Buddha Bar Beach
  • Colonial Pool

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Boat
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Motor boating
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during April, November, December, January, February and March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 1144K015A0141400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Santa Marina, a Luxury Collection Resort, Mykonos have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Santa Marina, a Luxury Collection Resort, Mykonos?

As of 2 Jul 2026, prices found for a 1-night stay for 2 adults at Santa Marina, a Luxury Collection Resort, Mykonos on 12 Jul 2026 start from ฿42,252, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Marina, a Luxury Collection Resort, Mykonos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Marina, a Luxury Collection Resort, Mykonos?

Valet parking is free at this property.

What time is check-in at Santa Marina, a Luxury Collection Resort, Mykonos?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Santa Marina, a Luxury Collection Resort, Mykonos?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Does Santa Marina, a Luxury Collection Resort, Mykonos provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Santa Marina, a Luxury Collection Resort, Mykonos located?

Nestled on the beach, this Mykonos hotel is within 3 mi (5 km) of Ornos Beach, Windmills of Mykonos and Aegean Maritime Museum. Church of Panagia Paraportiani and Archaeological Museum of Mykonos are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Santa Marina, a Luxury Collection Resort, Mykonos Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

Reviews

Verified

10/10 Excellent

FLORENCE

Liked: Cleanliness, amenities, property conditions & facilities
Staff were brilliant and polite, our room was clean and well maintained, the resort is beautiful - we loved the private beach! Breakfast was lovely and well stocked. We really enjoyed our Honeymoon at Santa Marina!
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing ! The staff was friendly, knowledgeable and very professoonal!
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

NICOLLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great dining options, very helpful staff! Complimentary breakfast and shuttle a plus!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t stay anywhere else in Mykonos, hotel is amazing, beach is too…. The staff are super friendly and can’t do enough for the guests. Hotel food in Buddha beach is the best.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property! They have the best beach and the only sand beach in Mykonos. All the staff is amazing. The rooms are large and with a beautiful view of the ocean. The Buddha Bar restaurant has a great variety of dishes and a nice ambiance. We will come back again soon!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gal

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing time
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel. I would recommend it. very classy. relaxing. lovely staff
Stayed 1 night in Jul 2023
Verified

8/10 Good

andres

Liked: Cleanliness, property conditions & facilities, communication
People was not to friendly
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente, En especial en el “Oasis”: Stefanos, George y Spyros. En el restaurante excelente atención de Ioanna Theodoropoulou. Gracias!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great views, accommodating staff.
Stayed 4 nights in May 2022
Verified

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. Rooms are very nice and spacious. The king bed is huge. The food at Buddha beach bar is delicious.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best resort in Mykonos With best service
Stayed 4 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s gorgeous and best hospitality ever. Great time spent
Stayed 2 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Quando cheguei ao hotel com a minha esposa fui muito bem recepcionado e bem instalado no meu quarto do hotel. Achei a estrutura do local fantastica, a praia , a piscina, o restaurante, o hotel e o quarto. O servico em um geral foi bom, tirando um fato que aconteceu na nossa estadia. Eu aluguei um Smart eletrico na locadora Hertz no aeroporto, como carro eletrico nao é uma coisa que eu estou acostumado, DURANTE A ESTADIA O HOTEL SIMPLESMENTE SE RECUSOU EM CARREGAR O CARRO ELETRICO. Nao fui bem tratado pela gerente do hotel, nao resolveram meu problema . E ERA SIMPLESMENTE COLOCAR O CARRO NA TOMADA, NAO POSSUIA MISTERIO NENHUM.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect views

The beach and views were to perfection!
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic resort

It was truly Incredible
Stayed 4 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
problems with checking in and being downgraded a room category without even being told about. Eventually managed to check in to the correct room category which still had dirty glasses in the room. the cleaning of the room on a daily basis was really poor with often dirty dishes and glasses just being left behind. people knocking on the door and trying to come when there is a do not disturb sign (which was missing from the room in the first place and had to request one). all in all not the right level of service from a five star hotel
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble!! Un sueño de lugar
Stayed 3 nights in May 2019
Verified

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendide

Hôtel splendide, personnel aux petits soins. Literie et propreté irréprochable. Les jardins sont un enchantement. Parfait absolument parfait. Dommage pour les suppléments très surprenants (café à disposition en chambre moyennement 4 € par pastille !) petit déjeuner en chambre payant....
Stayed 1 night in May 2019
Verified

8/10 Good

Ratana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff very nice but no spoone in the room for coffee when put sugar in. Our ferry got cancel we need to exchange new ticket but staff told us can used same ticket Goof thing we call and right away go exchange new ferry ticket
Stayed 4 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience. Hotel staff was courteous and friendly.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was fantastic. The hotel stay was the best. This hotel and staff are a 10 plus. Will return .
Stayed 2 nights in Sep 2018
Verified

2/10 Terrible

Lex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
WORST hotel staff for a 5 star hotel. Do not recommend if you’re looking for the utmost standard in luxury hotels especially from someone who travels several times per month. Better off staying in a villa and hiring your own staff.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very good hotel.
Stayed 5 nights in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection!!!

It was dreamy!! The colors, the food, the water, the energy. Loved every minute of it. Was the exact reset I needed. I can't wait to go back!!
Stayed 3 nights in Jun 2018