Pearl Continental Hotel Muzaffarabad

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Luxury
4.0 star property
8.8

Excellent

Upscale hotel in the mountains

You can look forward to free breakfast, a terrace and a coffee shop/cafe at Pearl Continental Hotel Muzaffarabad. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Enjoy the gym, as well as activities such as archery. Guests can also expect to find a garden, a playground and dry cleaning/laundry services.

Popular amenities

  • Restaurant
  • Air-conditioning
  • Gym
  • Business services
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

A hotel room with two beds, a television, a desk with a chair, and a view of mountains through the window.

Executive Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

A hotel room with two beds, a television, a desk, and a decorative rug.

Deluxe Double Room

  • Mountain view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Twin Room

Interior

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Room

  • Sleeps 2
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About the area

Located in Muzaffarabad, Pearl Continental Hotel Muzaffarabad is in a rural area and in the mountains. Red Fort and Pir Chinasi are local landmarks, and the area's natural beauty can be seen at Machiara National Park and Harnoi Lake. Visit our Muzaffarabad travel guide
Map
Upper Chattar, Muzaffarabad, 13100

What's nearby

  • Black Fort
    2 min drive - 1.9 km
  • Nelum Stadium
    2 min drive - 1.9 km
  • University of Azad Jammu and Kashmir
    4 min drive - 3.8 km
  • Red Fort
    5 min drive - 5.6 km
  • Pir Chinasi
    26 min drive - 17.9 km

Restaurants

  • Neelum restaurant
    8 min drive
  • Marco Polo Restaurant
    1 min walk
  • mr.cod
    6 min drive
  • Valley Tracker [Green View]
    4 min walk
  • Al Haram Hotel
    8 min drive

About this property

Pearl Continental Hotel Muzaffarabad

  • Upscale hotel in the mountains
  • You can look forward to free breakfast, a terrace and a coffee shop/cafe at Pearl Continental Hotel Muzaffarabad. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. Enjoy the gym, as well as activities such as archery. Guests can also expect to find a garden, a playground and dry cleaning/laundry services.
  • You'll also find perks such as:
    • Luggage storage, barbecues and a lift
    • Tour/ticket information, a 24-hour front desk and ATM/banking services
    • Meeting rooms, concierge services and a billiards/pool table
  • Room features
  • All 102 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as safes and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with cable channels
    • Wardrobes/cupboards, free infant beds and heating

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Property amenities

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Marco Polo Restaurant
  • Tai-pan Restaurant

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Travelers who are not citizens of Pakistan must obtain a No Objection Certificate (NOC) from the Ministry of Interior Islamabad before arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Pearl Continental Hotel Muzaffarabad pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Pearl Continental Hotel Muzaffarabad?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Pearl Continental Hotel Muzaffarabad?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Pearl Continental Hotel Muzaffarabad located?

Situated in the mountains, this hotel is 2.3 mi (3.8 km) from Nelum Stadium and within 6 miles (10 km) of University of Azad Jammu and Kashmir and Red Fort. Pir Chinasi is 19.6 mi (31.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pearl Continental Hotel Muzaffarabad Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall. Family friendly and great views. Highly recommended
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Good views excellent place good customer service great food very comfort to stay in PCat Muzaffar
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in November 2024 with my family. Amazing hotel, very clean and decorated nicely in keeping with local style. There is only one restaurant, but has amazing views of the valley, the food offering is traditional Pakistani food, but amazing quality. The pricing is at the higher end. Service is excellent, all staff are very friendly. There is lovely gardens outside, for better views I recommend going up to the helipad for a 360 view of the valley.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay with First world infrastructure
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and property
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Everything was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and my room were beautiful The reception staff were outstanding
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Liked: Staff & service
Fint läge på hotellet och fina växter runt om byggnaden. Receptionen och restaurangen har en fin inredning för ett hotell i norra Pakistan. Vi hade ett executive rum som tyvärr inte med förde någon extra förmån. Om vi ska vara neutralt kritiska så håller standarden nivå som ett mycket bra 3 star hotell. Dock för att vara norra Pakistan så är det ganska unikt. Lite besviken på det dåliga gymmet och hälso avdelningen generellt. En mycket bra buffé erbjuds på kvällen. Överlag helt okej för två nätter. Vi spenderade 1juni till 3 juni på hotellet.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only the view was best otherwise their service and food was pathetic
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid during Covid-19 restrictions

It was superb overall though due to covid-19 everything was closed.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location and ambiance was worthwhile. Customer service was prompt and representatives were friendly.
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sami

Great service and hospitality. The staff is excellent and really supportive.
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service

Pathetic staff on reception

The hotel was good and located in a nice place but the staff at reception were very much irresponsible. Faced problem on door key on daily basis. Small ants were everywhere in room. If you need anything then must call 4 to 5 time then you will receive your required services.
Stayed 2 nights in Sep 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great views

The hotel is great. At a very scenic sight. Beautiful views. Good infrastructure and facilities. Spacious rooms. The two aspects that might make you uncomfortable are: 1- The hotel is around 2-3 km from city center with no shuttle service provided by hotel and no public transport running between hotel and city. Thus if you dont have your own transportation, you can get caught in the hotel. 2- No electrical kettle / tea and coffee set in standard and deluxe rooms. This is strange as even most of 3* hotels have this facility. If you want tea several times a day, this is not gonna help.
View from the room
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with a beautiful setting

Beautiful location, very good service, lovely lobby looking at the mountains. Sadaqat at front desk was very accommodating. Tahir, Asad and server Nadeem gave us a great service at Marco Polo restaurant for breakfast and dinner, also helped with any question we had about the area. Clean modern rooms with a lovely bathroom also amazing views. I would go back definitely when visiting the area again.
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Owesome

Location
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Very good

It’s a very nice property with very nice view! Staff is so helpful and friendly
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Stayed 6 nights in Aug 2023
Verified review

6/10 Okay

Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023