"We had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serena"
"The EH is a fantastic value. Room was excellent- very clean, air cond was great, hot shower. The facilities - restaurant, gym, store in premises at Lee great. The best part, this hotel is smack in the middle of everything without the busy aspect found across most places in Kampala. If I go to Kampala again, definitely will stay there."
"Staff were great and highy professional plus good meal. My stay was however not enjoyable due to poor internet connection.terrible internet service. The hotel should get this sorted. Travelers shouldn't have to worry about internet when lodged in a hotel costing nearly $120 "
"The way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. "
"Nice hotel if you want a hotel with a garden feeling. Enjoy breakfast in the garden. Saturdays there is usually a band so enjoy it or get annoyed for loud music until 1 am. Otherwise it is in a quiet area. Tip: ask for fresh omelette and proper coffee. It feels like a boutique hotel. On the negative side: the doors to the room are superthin and bathrooms eith water leakage. The spa is still in early stages but has good massage. I have explored many hotels in Kampala and this one had a good...
"Spacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well.."
"I love staying at BMK when I visit Kampala. Very convinient central location, descent property, lots of dining options, good size rooms and friendly staff. Never disappointed and will be returning in a couple of months. "
