Muelle Cross

Great staff. Clean room and close to shops.

Yo can definitely find something cheaper for the same and even better services For a 5 star hotel, the check in area is too warm. Breakfast buffet is middling . U have to ask for coffee … why can’t coffee be available without asking someone to pour it for you ? And bring your own Splenda as they only have sugar as an option.

My wife and I love staying at the Golden Phoenix every time we’re in Manila. I do wish that the rooms were better maintained. For example: the bathroom exhaust fan has never worked, the bathroom is way under lit with only one can ceiling light (this makes doing makeup impossible), tv cable is so worn that tv reception is poor, bathroom fixtures need replacing. Also, a bit more attention to general floor cleaning could be improved. If these items were indeed addressed, the Golden Phoenix would be a premier top tier hotel. Much thanks