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Reviews of Global Luxury Suites at Mountain View

4 out of 5
Global Luxury Suites at Mountain View
1720 El Camino Real, Mountain View, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 86 out of 169 reviews" "
Rating 8 - Good. 45 out of 169 reviews" "
Rating 6 - Okay. 14 out of 169 reviews" "
Rating 4 - Poor. 10 out of 169 reviews" "
Rating 2 - Terrible. 14 out of 169 reviews" "

9.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Karetha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from The GLS Customer Care Team on 11 Jan 2024
Dear Karetha,Thank you for your feedback and for choosing to stay with Global Luxury Suites. It's a delight to see that you enjoyed your time at Mountain View and if there's anything specific you loved about your stay or any suggestions you have for improvement, we'd love to hear more. We look forward to welcoming you back on your next visit and providing you with another enjoyable experience!

10/10 Excellent

sung

Liked: Property conditions & facilities
Cleaness!!
Stayed 6 nights in Nov 2023
Response from The GLS Customer Care Team on 11 Jan 2024
Dear Sung,Thank you for your stellar 5 out of 5 review for stay with us! We're delighted to hear that cleanliness met your expectations. We always aim to keep our suites as clean as possible for our guests, and we're happy that it contributed to your positive experience. If you have any specific feedback or suggestions to share, we'd love to hear them. We appreciate your support and look forward to welcoming you back for another exceptional experience.

4/10 Poor

Janet

Travelled with family
The property requires two apps to enter: the latch app and another one developed by the property. The instruction and code for the latch app never arrived - even after we contacted the property. My apartment uses latch and I have no issue receiving any related info except for this property. For the other app, there was always a "cannot connect to server" error message, preventing us to do anything. We ended up booking another hotel and since this payment was not refundable we basically wasted a few hundred dollars. Communication is way faster if you let Expedia customer service contact the property for you - we told the property about the check-in issue in the morning and there was no response until we contacted Expedia.
Stayed 3 nights in Nov 2023
Response from The GLS Customer Care Team on 11 Jan 2024
Dear Janet, We're genuinely sorry for the inconvenience you faced during your stay. Your experience with the apps and the lack of timely communication is certainly not reflective of our usual standards. We appreciate your feedback, and it's disheartening to learn that the check-in process caused such frustration.To address this issue we've sent it to our head of department for reviewing to help improve our communication and check-in procedures to ensure a smoother experience for our guests in the future. We understand your disappointment and apologize for any financial inconvenience caused.Your feedback is important to us, and we hope to have an opportunity to make it right in the future.

6/10 Okay

Tina

Stayed 3 nights in Oct 2023

6/10 Okay

andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location but no actual person to check in and the app that was provided few hours before your check in time was unreliable at times which was bit frustrating. Could not request extra towels since they did not have anyone on site.
Stayed 3 nights in Jun 2023
Response from Global Luxury Suites on 21 Jun 2023
Thank you so much for your feedback! We’re glad to hear that you’ve enjoyed your stay at Mountain View and that you had a pleasant experience. We really appreciate you letting us know what we can improve upon as well. We will notify the head of our department immediately, as we are constantly working with our team to improve our service. We hope to have you stay again and will be reaching out to discuss this matter further.

10/10 Excellent

Amit

Stayed 2 nights in May 2023
Response from Global Luxury Suites on 21 Jun 2023
Thank you for taking the time to provide us with feedback, Amit. We look forward to seeing you again in the future!

4/10 Poor

Claire

Business traveller
Liked: Cleanliness
Latch key system made for a horrible experience
Getting into the property was a nightmare. The Latch smartphone locks didn't work. Their system was down the first night and I waited 30 minutes for someone to call me back and manually enter me into the system. The elevators require the Latch app to work and the app requires wifi. Wifi doesn't work in parking garages, so I struggled the first 2 days with getting the elevators to work. Not worth the trouble.
Stayed 3 nights in Mar 2023
Response from The GLS Customer Care Team on 6 May 2024
Dear Claire, we're sincerely sorry for the difficulties you encountered.. Your experience does not meet the standards we aim to uphold. We apologize for the inconvenience caused by the issues with the Latch key system and the elevator access. Your feedback is crucial, and we will address these issues promptly to ensure a smoother experience for our guests. We hope you'll consider giving us another chance to provide you with a more positive stay in the future.

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
I liked that it had washer and dryer in room.the room was very nice.
Stayed 3 nights in Feb 2023
Response from Global Luxury Suites on 16 Feb 2023
Steve, thank you so much for providing us with feedback on your experience! We really appreciate your positive review and are so glad that you had a great stay. We hope that you chose to stay with us again in the future!

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Not great
Room was ok. No onsite staff. All interaction was via phone or email. Communication was awful. Reply took hours. All communication took multiple contacts, never got the same answer, no one cared. Road noise was so excessive. Beds were crap. Electronic lock system never worked the first time and was excessively cumbersome. Minimal kitchen plates, cups. No supplies. Would not go back.
Stayed 14 nights in Jan 2023
Response from Global Luxury Suites on 16 Feb 2023
We appreciate the feedback. It's unfortunate your time with us was anything less than ideal. We strive to offer quality service and convenience for all of our guests. We endeavor to offer the best experience possible and your feedback will help. Thank you. We do hope to see you again soon so we can share a more positive experience with you.

10/10 Excellent

sandra

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2023
Response from Global Luxury Suites on 16 Feb 2023
Sandra, thank you for taking the time to provide us with feedback, we look forward to seeing you again in the future.

2/10 Terrible

Bogdan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Agency didn’t work appropriately, they just didn’t give keys
Response from Global Luxury Suites on 30 Dec 2022
Bogdan, thank you for your feedback. We are really sorry for the misunderstanding you had regarding this reservation because our property features keyless access. According to our records our customer service staff was able to help you successfully check in to your apartment. Someone from our team will be in touch with you to speak further, and we hope to host you again!

2/10 Terrible

Gianna, Los Angeles

Travelled with family
One of the worst experiences but no one to blame because everything is done through two poorly set up apps. When we had stayed here a few years ago, it was not that simple, either, but at least there was a key waiting for us to enter the room once we figured out how to park the car in the garage. We were pleased with our stay and the amenities and the double suite we booked. It was like living in an apartment. The full-size kitchen was convenient, and it felt like we were staying in a home vs a hotel. Unfortunately, I cannot review our current stay because we could not figure out how to even get through the gate to park the car. We could see our parking spot, but we had no idea how to get through the gate. The internet was a Catch 22 as we could not access the instructions without walking out of the garage, yet we needed the internet connection to attempt to open the gate using their new latch system. It was a comedy of errors! Additionally, we did not know that picking up a key was no longer required. They should update this information and not send it as an attachment via email. We assumed the entire time that we would be picking up a key once we figured out the gate. Nobody picked up the so-called 24-hour help line. By this time, it was close to midnight. Exhausted to the bone, we left and went to another hotel. Global refuses to refund us for this farce!
Stayed 3 nights in Sep 2022
Response from Global Luxury Suites on 23 Sep 2022
We appreciate you taking the time to share your feedback, Gianna. While we are glad that you chose to stay with us again, it's disheartening your stay with us was disappointing. We strive for quality so it's unfortunate that our customer service team was not able to help you this time. We'll be sure to discuss your concerns moving forward. We hope to host you again soon for a more positive experience.

2/10 Terrible

Jianghua

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The communication and management were terrible. I was locked out 9pm in the night and no one is in front desk. I couldn't get into the property. I called service hotline, was told someone is coming to help me, nobody showed up. I was stay outside of the hotel for one and half hour. It was cold and horrible experience. service needs some serious improvement.
Stayed 3 nights in Mar 2022
Response from Global Luxury Suites on 1 Sep 2022
Jianghua, we sincerely apologize that you had that type of experience. We want to make sure that you and other guests do not encounter this type of problem in the future. We take this very seriously and will bring this to upper management to get addressed. In addition, one of our representatives be in touch with you to address this further.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Excellent place. Convenient location. Will used again. Mattress little bit too hard for my likeness. Overall, highly recommended
Stayed 2 nights in Dec 2021
Response from Global Luxury Suites on 1 Sep 2022
Thank you so much for providing us with feedback on your experience! We really appreciate your positive review and are so glad that you had a great stay. We hope that you chose to stay with us again in the future!

10/10 Excellent

Hernan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained, clean and a good location
Stayed 4 nights in Oct 2021
Response from Roseann on 31 Oct 2021
Thank you for your feedback. We are glad you like your stay.

10/10 Excellent

Sadik

Liked: Cleanliness, room comfort
Great value
The unit was very nice! It was extremely well-stocked with essentials, the decor/design was modern, and there was so much space. The check-in process was a little convoluted, but nothing too major. Included, secure parking was such a great bonus too!
Stayed 2 nights in Jul 2021
Response from Global Luxury Suites on 3 Aug 2021
Thanks for sharing your feedback and for the great rating! We are thrilled to hear that your overall experience was so positive. We are very sorry for any inconveniences you encountered, and we do hope to have the chance to welcome you again at one of our properties in the future. Regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2021
Response from Global Luxury Suites on 7 Jul 2021
Thank you for taking the time to share your feedback, and for giving us such a great review! We hope to welcome you again at one of our properties in the near future. Regards,

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The entire property was great. High end, luxury apartment, well outfitted and nicely decorated. Great location near restaurants and shopping. Check-in procedure was difficult. Had to find an unlit box on the back wall of a dark garage. PAINT THE BOX OR LIGHT THE BOX!!!
Stayed 4 nights in Jun 2021
Response from Global Luxury Suites on 21 Jun 2021
Thank you so much for taking the time to share your feedback. We are so glad your overall stay was so favorable and thank you for the great review. Your comment about the box in the garage is noted and we will definitely make that request to the property team to see what can be done to help make it more visible upon arrival. We hope to welcome you again in the future at one of our properties. Regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Building is on a very busy street but our unit was in the back so we had no noise issues. There is a mall across the street and several restaurants nearby. The unit was small but comfortable and far nicer than staying at a hotel. The pool heater was not working for our entire stay so we were not able to use the pool.
Stayed 4 nights in Jun 2021
Response from Global Luxury Suites on 9 Jun 2021
Thank you for taking the time to share your feedback, and we are glad to hear your overall stay was a favorable one. We do apologize about the pool heater, that is unfortunate we are sorry for any disappointment that caused for your visit. We hope to have the chance to welcome you again at one of our properties in the near future. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Asif. on 8 Mar 2021
Thank you for your feedback! We hope you had a wonderful stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon at one of many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

6/10 Okay

Omer

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2021
Response from Roseann on 22 Jan 2021
Thank you for your feedback.

10/10 Excellent

Haocheng

Stayed 2 nights in Dec 2020
Response from Asif. on 21 Dec 2020
Dear Haocheng, Thank you for your amazing review! We are delighted to know that you had a wonderful stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

ZS

Travelled with family
Liked: Cleanliness, property conditions & facilities
The space is good. Nice size kitchen, bathroom, walk in closet and storage cabinets. There are only enough plate ware and towels provided for 2 people. Bring extra. The mattress needs to be replaced. It sinks in, and there is not much support. The sheets are losing their elasticity. Not enough warm covers are provided for the kids to sleep on the sofa bed. That mattress needs replacing too. The shower walls still had hair from a previous person. The TV in the bedroom has a blown out speaker so the sound is muffled. The apartment served its purpose, but it needs some extra stuff.
Stayed 3 nights in Nov 2020
Response from Global Luxury Suites on 29 Nov 2020
Thank you for sharing your feedback. We sincerely apologize for the issues you mentioned and we are sorry for any inconvenience they caused during your stay. We hope to have the chance to welcome you again in the future, and to provide a 5 start stay for you!

10/10 Excellent

Donna, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Good location, great amenities large rooms, internet good great bathroom and washer dryer
Stayed 7 nights in Oct 2020
Response from Asif. on 2 Nov 2020
Dear Donna, Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked the location the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2020
Response from Asif. on 28 Sep 2020
Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you liked everything the apartment had to offer. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2020
Response from Asif. on 14 Sep 2020
Thank you for your amazing review! We are delighted to know that you had a wonderful stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you soon in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness
Everything about the place were great except the bed in the master bedroom. It was way to soft and makes a lot of noise every time you turn or get on and off the bed.
Stayed 5 nights in Sep 2020
Response from Asif. on 14 Sep 2020
Dear Vicki, Thank you for your recent feedback! We are pleased to know that you liked the living space the apartment had to offer. We apologize for the inconvenience you had encountered during your stay, we have sent this to our customer support team to handle accordingly. We look forward to hosting you again in the future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

2/10 Terrible

Collin

Stayed 1 night in Aug 2020
Response from Asif. on 18 Aug 2020
Dear Collin, Thank you for letting us know how your stay was, and we truly apologize for the inconvenience you encountered during your stay. This is surely something we will look into, as we want to make sure all customers are taken care of with top customer service. Your feedback is extremely important to us, and we have sent this to our customer support team to handle accordingly. We hope to have you stay again and will be reaching out to discuss this matter further. Warm Regards, Global Luxury Suites.

8/10 Good

Magnus, Amsterdam

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Nice fully equipped new apartment. Much better option than a hotel during this pandemic. More cost effective for multiple people. Close to everything in the way of take out and groceries.
Stayed 5 nights in Jul 2020
Response from Global Luxury Suites on 7 Jul 2020
Thank you for taking the time to share your review, and for the great feedback. We're thrilled you had such a great stay. We hope to welcome you again in the near future in one of our properties.

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020
Response from Global Luxury Suites on 7 Jul 2020
Thank you for taking the time to share your review and for the great rating. We're thrilled you had great stay. We hope to welcome you again sometime soon in one of our properties.

10/10 Excellent

Bassel

Travelled with group
Liked: Cleanliness
Stayed 2 nights in May 2020
Response from Global Luxury Suites on 1 Jun 2020
Thank you for taking the time to complete the review and for the excellent score! We are thrilled you had such a great experience and hope to welcome you again in the near future at one of our properties.

10/10 Excellent

Michael

Stayed 4 nights in May 2020
Response from Global Luxury Suites on 1 Jun 2020
Thank you for taking the time to complete the review and for the excellent score! We are thrilled you had such a great experience and hope to welcome you again in the near future at one of our properties.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curious about the new apartments.
Check in was bit of a hassle....so much to do, compared to hotel. ie. the rental agreement, and they said i needed to get them my vehicle info. for parking but the lady said, "I am not going to be at that property this weekend". Having to move your car to "the street" which has no parking along that stretch, only because the key must be left in the apartment and not in the lock box where you get it initially. This could all be easier and less confusing, but whatever. the place was clean and nice. I was however disappointed that the instructions said to "leave the place how you found it", yet they charge $125 for cleaning! I missed that little print, when viewing the listing! So instead of paying $240 plus tax, etc., I was charged $420. Quite a bit for just 2 nights, for my budget. But the Bay Area is over-priced across the board!!!, thanks to the tech monopolies that have destroyed our home town.
Stayed 2 nights in Jan 2020
Response from Asif. on 25 Feb 2020
Thank you for your feedback! We truly apologize for the inconvenience you encountered during your stay. This is surely something we will look into, as we want to make sure all customers are taken care of with top customer service. Your feedback is extremely important to us, and we have sent this to our customer support team to handle accordingly. We hope to have you stay again and we will continue to work to make your next stay even better. Warm Regards, Global Luxury Suites.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Asif. on 13 Jan 2020
Hi Maria, Thank you for your amazing review! We are delighted to know that you had such a great stay with us. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Nice and clean. Comfortable. Would recommend especially if staying for a few days and you want a more home feel. Wouldn't recommend if you are looking for a hotel experience and the services that come with that.
Stayed 1 night in Dec 2019
Response from Asif. on 30 Dec 2019
Dear Bryan, Thank you for your amazing review! We are delighted to know that you had such a great stay with us and you felt comfortable during your stay. We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Asif. on 16 Dec 2019
Thank you for your recent feedback! We appreciate you taking the time to provide us with your business. We look forward to hosting you again in the near future at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Annabell

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible checkin, nice stay
The property is in a good location, very close to dining and shopping options. The apartment itself was great, light, airy, very clean, and had everything I needed. The checkin procedure however was horrible. The lockbox didn't work because it was jammed. After spending an hour on the phone with someone (after an 11 hour flight) explaining to them that the lockbox couldn't be opened, they finally agreed to send someone to help me. 2 hours of waiting in the parking garage and someone came to help me. Overall I had a nice stay but the checkin procedure definitely needs to be improved!
Stayed 5 nights in Oct 2019
Response from Asif. on 30 Oct 2019
Dear Annabell, Thank you for your feedback! We are glad to know that you liked the location and the living space the apartment had to offer. We sincerely apologize for the inconvenience you had to face while you're checking-in into the apartment, we will surely look into it, as your feedback is immensely important to us. We look forward to hosting you again, so we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

6/10 Okay

ann

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2019
Response from Asif on 9 Oct 2019
Dear Ann, Thank you for your kind review! We extremely apologize for the inconvenience you had encountered during your stay, we have sent this to our customer support team to handle it accordingly. We hope to host you again, so we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

2/10 Terrible

Imran, Bentleyville, ohio

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Clean spacious apartment , my unit located literally next to major road so very noisy couldn’t sleep all night , abysmal poor customer service , extremely rude and unhelpful, didn’t have a parking spot although was allotted one , had to spend 30 min every night looking for street parking , spent a lot of time holding for customer service who basically said “ we will notify the appropriate department in the morning “ , property in California, customer service in Boston so if you have any issues good luck you are on your own . By day 4 they stopped calling back ,
Stayed 5 nights in Sep 2019
Response from Asif on 9 Oct 2019
Dear Imran, Thank you for your recent feedback! We are pleased to hear that you liked the large space the apartment had to offer. We apologize for the inconvenience you had encountered during your stay and we appreciate you letting us know what exactly was unpleasant, we have sent this to our customer support team to handle it accordingly. We look forward to hosting you again, so we can make your next stay a memorable one. Warm Regards, Global Luxury Suites.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Asif. on 11 Sep 2019
Thank you for your feedback! We hope you enjoyed your stay with us and we apologize for the inconvenience you had encountered during your stay. We appreciate you taking the time to provide us with your business. We look forward to hosting you again at one of our many apartments throughout the East and West Coast. Warm Regards, Global Luxury Suites.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019
Response from Brooke on 29 Aug 2019
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the large space and full equipped kitchen very large bedrooms and bathrooms carpark in Everest basement fantastic location everything you need close by and 10 mins to highway
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Brooke on 11 Jun 2019
Thank you for your review!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, modern, clean!
The location and facility was fabulous. The accommodations were new, modern, clean, and spacious, with various amenities included (hair dryer, dish soap, Keurig cups, etc). The private balcony was great, as was the other facility amenities (pool, jacuzzi, outdoor seating/fireplace areas, fitness center). Agreed with other reviews, that obtaining the keys initially was a bit like solving an escape room I reverse, but I was up to the challenge. The ONLY thing I was dissatisfied with was the bed comfort. The beds were much firmer than I prefer, and I did not find the mattress comfortable. However, I would highly recommend this place to stay.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious exec rental. Convenient location very clean
Stayed 4 nights in Apr 2019

4/10 Poor

SCL, Seattle WA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
1- check in was confusing and convoluted. it was a process involving unclear direction, a lockbox, keyfobs, no information on parking/spaces. 2- the mattress was so incredibly uncomfortable, it felt like an inflatable mattress or at best, a bad foam pad 3- only 1.5 toilet paper rolls in the space, for a four night stay 4- no full length mirror 5- cheap, cheap, cheap furnishings throughout. From the TV to the sofa bed (we already talked about the mattress) 6- threadbare towels (why? this rental wasn't exactly low price) Will not stay here again, which is unfortunate as it is well located. I would not recommend this place to anyone unless they can bring their own bed.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process very complicated but otherwise all was fine
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Large modern apartment. Great amenities. Broken garbage disposal. Cheap hard mattress. Opaque customer support. Traffic noise. Confusing security systems.
Stayed 4 nights in Apr 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Was fantastic!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very cleaned and it didn’t feel like a hotel, it felt like an apartment complex.
Stayed 3 nights in Apr 2019