"The property was undergoing major renovations during my stay, so guests had to use a side door most of the time, and there was a lot of dust, dirt and debris on the main floor, especially around the entrances, and dumpsters and construction vehicles in the parking lot. There was also a food service delivery, via tractor trailer, at 5:30am, that unloaded, loudly, at the main entrance for about 30 minutes, just below my third floor room the first morning I was there. I finally got back to sleep, but construction work started at 7am on weekdays, so no alarm clock was needed that day. The usual breakfast room was closed and hours were reduced so it was only available between 7 and 9. My room was clean and perfectly fine, but I definitely feel like I should’ve been told about the construction work in advance, so I could’ve had a chance to find a room elsewhere. I also feel like I shouldn’t have had to pay the full rate for the room, under the circumstances. When I said something to the woman at the front desk about it, she apologized and just kind of shrugged. I’ve always had good experiences with Hampton Inns in the past, but this was a sad exception. I’m extremely disappointed."
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