"Had a room in the annex/dependance because we were 2 adults/2 children and the space was large and beautiful! Staff, breakfast, daily snacks were well worth the fare! Convenient location and immaculately clean! Great find!"
"We booked this hotel because it said they have airport shuttle and it is 10 min away from airport since we are leaving early in the morning, however there was no shuttle service, although they will help you to call car service. So I felt this info was incorrect and misleading. We had to take taxi into center of Florence and took taxi back, we would booked other hotel in center of the city. Other than that, People were nice , we have no other issues. "
"It was perfect accommodations , the staff was extremely kind and helpful for anything needed and the facilities were exceptional .
They took their time to help me with a small explanation when i inquired about my final billing and cleared up any confusions i had in a timely manner without delay via email .
Would love to revisit and will be telling friends and family of our experience . "