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"We had an excellent time at B&B Hotel Mons. The rooms were spacious and comfortable with great bathrooms and comfortable beds. However, the best part of the stay was the customer service. Most notably, Theo, who greeted us at the front desk on both of our visits (we had two nights booked in separated by a night elsewhere). He was warm, genuine, friendly and even provided my partner an opportunity to practice her french. Theo also celebrated our engagement with excitement and glee and made us feel welcoming throughout. I am not sure if there is any reward for a good review. But Theo deserves commendation for his excellent customer service. We plan to return down the line and hope to be greeted with him then too."