"The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...
"We had a very pleasant stay overall. The hotel has a charming retro style, and while the rooms are a bit older, they are well maintained and have a lot of character. What stood out the most was the hospitality. The owner and staff were incredibly kind, welcoming, and always happy to help, which made the whole stay feel very personal.
There is plenty of parking available, and the hotel is very pet friendly. There is also a nice garden and lots of outdoor space, which made it perfect for walking...
"I didn't explore the area much.
But the location is near the train station. I recommend to arrive there before dark or it will be hard to find the way. The room is nice and clean.
I think the restaurant there is a famous place for the locals as well because on the Sunday night it was full booked.
The staffs are friendly and helpful.
Free shuttle to the airport took 10 mins. "
"Perfect location for the night before an early flight out of MXP. Lovely pizza at the restaurant, good breakfast and the airport transfer was included. Great!"