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Reviews of Charmant Hotel

2.5 out of 5
Charmant Hotel
5, Sinheung-ro 59beon-gil, Mokpo, Jeollanam-do

Reviews

8.2

Very good

Rating 10 - Excellent. 90 out of 241 reviews" "
Rating 8 - Good. 98 out of 241 reviews" "
Rating 6 - Okay. 34 out of 241 reviews" "
Rating 4 - Poor. 11 out of 241 reviews" "
Rating 2 - Terrible. 8 out of 241 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Yongsun

Disliked: Property conditions & facilities, room comfort
호텔이 너무 낡았어요. 시설에 비해 가격이 터무니 없이 비싸요.
Stayed 2 nights in Jul 2023

8/10 Good

Jeffrey, Fayetteville

Stayed 2 nights in Jul 2022

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Isaac

Stayed 2 nights in May 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like a decent hotel : the lady at the front desk was very nice and hospitable. I had arrived a bit earlier than the check in time but she managed to rearrange stuff so I could get into my room early: on a Saturday!
Stayed 1 night in Oct 2019

8/10 Good

Insuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very large room. Bathroom had an enclosed shower, which is not typical in South Korea. Pillows were a bit hard, which is the Korean preference. Excellent value, very friendly and helpful staff, beautiful small garden out front. I would stay here if in Mokpo again.
Stayed 5 nights in Jun 2017

6/10 Okay

Al

Disliked: Cleanliness
Hotel Charmant
Hard bed, mildew in bath tub, broken tiles on the bathroom walls, hair on the floor of the bathroom, used hairbrushes, smells funky, breakfast time is late - opens at 08.00, tiny parking. Check-in was easy despiting language barrier, thanks to google translate app. That was cons. Pros are clean sheets, free bottled water, electric kettle and korean stick coffee. Woulnd not stay again.

6/10 Okay

TAEHEE

Travelled with family
Disliked: Staff & service
대략적으로 만족하네요
Stayed 1 night in Feb 2024
Response from 호텔 on 8 Mar 2024
감사합니다

10/10 Excellent

혜영

Stayed 1 night in Feb 2024

8/10 Good

Sucheol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
침대가 딱딱해요.
침대가 딱딱해요. 그것 외에는 불만이 없네요
Stayed 1 night in Oct 2023
Response from 샤르망 on 8 Nov 2023
불편을 드려서 죄송합니다. 이번에 전 객실 침대를 교체하였습니다. 더욱 아늑한 환경을 제공하는 샤르망이 되도록 최선을 다하겠습니다.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
불편했습니다
출입문 자동잠금 기능 없고, 욕조와 비데 없음. 1도 차 더웠다 추웠다 하는 에어컨.. 샤워부스에 타인의 터럭들, 누런 이불시트 등 청결 문제.. 불편함이 많았습니다. 다시 이용하고 싶지 않네요. 이전 이용자들의 숙박 후기(쓴소리)를 먼저 볼걸! 하는 후회가 들었음.
Stayed 1 night in Oct 2023
Response from 샤르망 on 8 Nov 2023
고객님 불편을 느끼게 해서 죄송합니다. 개선하여 더욱 좋은 환경을 제공하는 샤르망이 되겠습니다.

8/10 Good

sookja

Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

JAEWOOK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

6/10 Okay

JINGYO

Travelled with family
Stayed 1 night in Oct 2023
Response from 샤르망 on 8 Nov 2023
더욱 발전하는 샤르망 호텔이 되도록 노력하겠습니다.

10/10 Excellent

JINKWAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

sunghyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

sungbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

sungbae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

sungbae

Stayed 1 night in Sep 2023
Response from 샤르망 on 8 Nov 2023
이용해 주셔서 감사합니다. 늘 건강하고 행복하세요

10/10 Excellent

byoungman

Stayed 1 night in Aug 2023
Response from 샤르망 on 8 Nov 2023
더욱 발전하는 샤르망호텔이 되도록 노력하겠습니다. 이용해 주셔서 감사합니다,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
즐거운 여름 여행
넓고 위치 좋고 가격 괜찮아서 전반적으로 만족했습니다. 다만 시트나 베개가 오래되어 누렇게 변색된 점이 다소 아쉬웠습니다. 그래도 가격 대비 쾌적하고 바로 옆에 굴세상 식당 진짜 맛있었습니다.
Stayed 4 nights in Aug 2023

10/10 Excellent

Sangjin

Stayed 1 night in Aug 2023

8/10 Good

YOUNGCHAE

Stayed 1 night in Jul 2023

8/10 Good

hyeongim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

재명

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Alex

Stayed 1 night in Jul 2023

8/10 Good

희선

Liked: Cleanliness, staff & service, property conditions & facilities
넓고 좋네요. 번화가와 좀 떨어져 있어서 찾기 어려웠지만 조용하고 좋았습니다
Stayed 1 night in Jul 2023

8/10 Good

Ji Yang

Stayed 2 nights in May 2023

8/10 Good

JongTaeg

Stayed 1 night in May 2023

6/10 Okay

??

Travelled with partner
전체적으로는 그럭저럭 괜찮았으나.. 청결이나(특히 이불) 주인 아주머니의 대처가 아쉬웠습니다.
Stayed 3 nights in May 2023
Response from 장미 on 21 May 2023
여러팀이 체크인을 기다리고 있는 시간에 이불한채를 무료 요청하셔서 지금은 안되는데말씀드렸는데 고객님이서운하신것 같아 죄송합니다.고객님의 입장에서 최선을 다하겠습니다.

10/10 Excellent

BYUNGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗 합니다
Stayed 1 night in May 2023

10/10 Excellent

BYUNGWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

MOONSANG

Travelled with family
Liked: Cleanliness
Stayed 1 night in May 2023

10/10 Excellent

young keun

Stayed 1 night in Mar 2023

10/10 Excellent

YOUNGIL

Stayed 1 night in Feb 2023

10/10 Excellent

jeong yong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 높은 괜찮은 숙소 입니다.
Stayed 1 night in Feb 2023

10/10 Excellent

eunjung

Stayed 1 night in Feb 2023

4/10 Poor

Yunjin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
시내 한가운데라 위치는 좋음 청소가 제대로 된거 같지 않음 보이는 구석구석 먼지많음
Stayed 1 night in Jan 2023

8/10 Good

Weon Je

Liked: Cleanliness
Stayed 1 night in Jan 2023

10/10 Excellent

Junmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿스테이 깔끔하고 좋아요
굿스테이 깔끔하고 좋아요
Stayed 1 night in Dec 2022

10/10 Excellent

eunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안함.
아늑하고 편안한숙소에요. 내실에 필요한 일회용품만 구비되어있고 친환경적입니다.맛집과도 걸어다닐수 있어서 편해요.
Stayed 1 night in Dec 2022

10/10 Excellent

Young Seop

Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

myungjong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Eunha

Stayed 1 night in Nov 2022

8/10 Good

Kyung pil

Stayed 1 night in Oct 2022

10/10 Excellent

MIGYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Eunyeoy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안하고 기분좋은 시간
아기가 있어 이불을 요청 드렸는데 바닥에 깔 수 있는 이불까지 2개를 갖다 주셔서 너무 편안하게 잘 잤습니다. 맛집 추천도 해주셔서 맛있게 잘 먹었구요. 시설이 매우 깨끗하고 직원분들이 모두 친절하셔서 기분 좋고 편안하게 지내다 왔습니다.
Stayed 1 night in Sep 2022