4/10 Poor
Tara
Travelled with family and small children
11 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 5 nights and had service once and that was only because we found housekeeping and asked for it on day 4. We needed to call the front desk for clean towels and they didn't arrive until the next day after we talked to housekeeping. We had to empty the garbage ourselves and put it in the hall, where it sat until the next morning. The table in the hall by the elevators had so much dust you could write your name and the floors in the breakfast area were a sticky mess which carried back up to your room on your shoes so the floors there were sticky too. We listened to the front desk and housekeeping staff complain about being stressed because they had to check people in and people were leaving garbage in the hall (we were not the only ones to do this) but they still found time to go outside and smoke or sit on their phones. Breakfast was okay but offered the same thing every day. They only had 2 flavors of yogurt, strawberry and strawberry banana and zero fruit. The place could use a good deep clean and staff that understood customer service. Would not stay here again.
Tara
Stayed 5 nights in Jun 2024