Crowne Plaza Minneapolis West by IHG

Property class: 3.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
At Crowne Plaza Minneapolis West by IHG, you can look forward to a free manager's reception, a terrace and a garden. Treat yourself to aromatherapy, a massage or a body wrap at Spa at Plymouth Creek, the on-site spa. The on-site American cuisine restaurant, Creekside Cafe and Lounge, offers breakfast, brunch, lunch, dinner and garden views. The health club offers Pilates classes and yoga classes; other things to do include basketball, racquetball/squash and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
The current price is ฿3,478
฿4,170 total
includes taxes & fees
27 Sept - 28 Sept

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a desk lamp.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(21 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with curtains.

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 2 Queen Beds

A hotel room with two beds, a desk with a flat-screen TV, a chair, and a window with curtains.

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a white sofa, a small table, a desk with a computer, a television, and a bed.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a bed, a desk with a television, a chair, a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A hotel dining area with a wooden table, chairs, a television, and artwork on the walls.

Presidential Suite, 1 King Bed

  • 158 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Free airport shuttle
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฿4,254 total
includes taxes & fees
11 Oct - 12 Oct
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About the area

Located in Plymouth, Crowne Plaza Minneapolis West by IHG is in the business district. The area's natural beauty can be seen at Mississippi River and Lake Minnetonka, while Target Center and The Armory are cultural highlights. Looking to enjoy an event or a game? See what's going on at Target Field or U.S. Bank Stadium. Visit our Plymouth travel guide
Map
3131 Campus Drive, Plymouth, MN, 55441

What's nearby

  • A city skyline with a river, bridges, and industrial structures.
    U.S. Bank Stadium
    17 min drive - 25.3 km
  • A colorful indoor amusement park with a large Ferris wheel, various rides, and a 'Blue's Skidoo' attraction.
    Mall of America
    23 min drive - 38.7 km
  • Plymouth Playhouse
    18 min walk - 1.5 km
  • Medicine Lake
    19 min walk - 1.7 km
  • Sky Zone Indoor Trampoline Park
    2 min drive - 1.8 km

Getting around

  • Fridley Station
    21 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    32 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Sunshine Factory Bar & Grill
    2 min drive
  • McDonald's
    11 min walk
  • Cowboy Jack's
    4 min drive
  • Perkins American Food Co.
    3 min drive

About this property

Crowne Plaza Minneapolis West by IHG

  • Hotel in the business district
  • Take advantage of a free manager's reception, a terrace and a garden at Crowne Plaza Minneapolis West by IHG. Treat yourself to aromatherapy, a massage or a body wrap at Spa at Plymouth Creek, the on-site spa. The on-site American cuisine restaurant, Creekside Cafe and Lounge, offers breakfast, brunch, lunch, dinner and garden views. The health club offers Pilates classes and yoga classes; other things to do include basketball, racquetball/squash and volleyball. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Full breakfast (surcharge), 2 outdoor tennis courts and express check-out
    • Express check-in, a 24-hour front desk and smoke-free property
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 243 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Free toiletries and hairdryers
    • 42-inch flat-screen TVs with cable channels
    • Fridges, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12 to 19 for adults and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Minneapolis West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Minneapolis West by IHG?

As of 23 Sep 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West by IHG on 27 Sep 2026 start from ฿3,478, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Minneapolis West by IHG pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Crowne Plaza Minneapolis West by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Minneapolis West by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Crowne Plaza Minneapolis West by IHG?

Checkout is at 11:00 AM.

Where is Crowne Plaza Minneapolis West by IHG located?

Situated in the business district, this spa hotel is within a 10-minute walk of Abbott Northwestern - WestHealth and West Health Medical. Plymouth Playhouse and Sky Zone Indoor Trampoline Park are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Minneapolis West by IHG Reviews

8.2

Very good

8.6

Cleanliness

8.8

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 72 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with a nice clean pool area!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property really is in great shape. Need some work on the evening dinners maybe slow season when I was here. Staff is awesome!
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
This hotel is huge and well used. Our room was ok but seriously dirty carpet is such a turn off. We appreciated the little bar and restaurant. The grounds are well kept. Staff were helpful.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the lounge were wonderful and made our dining experience enjoyable!! The food was delicious also! The property was beautiful and well landscaped! The hotel itself was laid out very well with spaciousness and brightness! Our only problem was the air conditioner wasn’t working very well, but still cool enough. We will definitely stay there again!!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice ,quiet,clean room..Wonderful staff..
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean & large. Plenty of meeting rooms available for our group.
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that the property was surrounded by wetlands and trees everywhere. I also liked that there were walking trails that circled the property. The building is unique and had a definite haunted vibe. I loved our server at the breakfast cafe in the morning she was awesome! I didn't like that there was not a microwave in the room I had to request one to get one, however the front desk person brought it to me at the end of his shift. I didn't like that there was a random sunflower seed shell on the floor between our 2 beds. I didn't like the moldy windows in the hallway down from the lobby, peeling paint in the pool area, and the sauna in the womens locker room was really shabby and all the wood rotted so there was not really a safe place to sit down. It seems rundown in a lot of ways, but nice in other ways.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to handicaped rooms was a considerable distance from entrance and lobby. It seemed like at least the distance of a football field or more. The staff were aware of distance and offered a wheelchair. The hotel staff were acomidating and helpfull. The breakfast had plenty of choices and the food was good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most comfortable and quiet stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh buffet with service. Parking was to the side and a 3 min walk
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice quiet place
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For someone who has issues with bending at my knees, the toilets in the room were way too low. I couldn’t sit on the one in my room without it causing me pain. I had to use the restroom near the lobby. Other than that one complaint. The staff were amazing and friendly. The food was on point, especially the pizza at the bar.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real complaint is that the common areas were exceptionally cold all weekend. Staff was great.
Europa Room stage.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dogs were welcomed with love, and my odd requests were honored with a smile by every single person I met. The staff are attentive, kind, and have an easy manner. The hotel handled a big Minnesota spring storm with grace. I ended up extending my stay by a week!
Walking path through the woods right outside.
The view from many rooms is of the snowy woods, or Plymouth Creek.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Clean room, good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, staff were friendly and accommodating, and would stay there again
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, good proximity to all the Minneapolis things we wanted to see! We really enjoyed the hot tub and pool after long days of sight seeing, and the bar staff was particularly wonderful.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and fresh food. The beds are very comfortable. We try to stay here whenevef we are in the area
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant decor, beautiful walking trail behind the hotel, delicious full breakfast. Breakfast staff was outstanding and welcoming. Rooms and facilities were very clean and the setting was quiet.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff great breakfast. Bed was great stay here, anytime
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, big hotel, a lot of guest and it was still quiet
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool is wonderful
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
It was a quiet place to stay. Staff are very nice and friendly. Definitely will book this place again whenever we go down there.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Not so friendly staff. However, it’s a good place to stay.
Stayed 1 night in Oct 2025