Mandarin Oriental Hotel Group hotels in Minato Mirai 21

"Staff was incredibly friendly, restaurant and cafe area was very nice, rooms were nice. Great location close to Shinjuku. "

"Great location. The staff were extremely nice. The hotel was very informational about Japan culture. The only downside was the Buffet restaurant, it wasn’t that great. But there were plenty of amazing restaurants walking distance. "

"The room we had was in great condition upon check-in. Very convenient. We had a 24hr layover and we wanted to explore Tokyo for a few hours and take a quick nap since we arrived at 5am. Would stay at this hotel again for sure."

"The room was clean and decent sized. The staff was very friendly and helpful to two non Japanese speakers. The area is quiet and more of a business district, but it’s a very short walk to Shinjuku station and the surrounding fun areas. We were very happy with our stay. "

"Check in staff was great. Unfortunately no early check in option. Amenities in the room were beneficial. I really enjoyed the background music option on the TV New days convenience store was also welcomed. "

"Nice"

"Not a lot of good options near hotel, hotel restaurant only offers buffet fir breakfast "

"Location was wonderful! Very close to shinjuku station. Staff were all wonderful and very helpful "

"Really nice stay for having access to the subways close by. The room was comfortable and small the bathroom was good with excellent amenities. Only drawbacks to the property are the gym has basic cardio equipment, no free weights or machines to work out. Lastly the hotel caters to non English guests communicating at the hotel is a challenge. The staff all were polite and tried to help. I think the value and relaxing ability away from the nightlife locations makes all the sense in world to be fifteen minutes away and come home to peace. Well done to management."