"Only one washcloth was provided in room, I did get a second from the close by store where you check in. The coffee maker wasn't cleaned when we arrived- had been used. No hot water for showers. Nice fluffy pillows."
"Desk person was excellent and the property was clean but is far too expensive for a property that can use some upgrades…eg the a/c was in our face all night and noisy. We shut it off and brought in our own fan."
"Great location close to a beach. Room was clean. Good communication with staff as we were arriving late. My only issue is the price, quite expensive."
"Hotel is nice. But when we got there they had no amenities except coffee. The restaurant was closed and nobody notified us until we checked in. The pool they advertised which is across the street and we were told it was open and got passes, then the next day we went to go to it they told us it was closed for summer. I paid 510.00 for one night at this hotel and expect at least some communication."
"This hotel is showing its age already. Our room was well maintained, it has an amazing shower with an incredible water pressure. Clean linens. Good overall. But when we talk about the actual common areas all carpets are stained and evidently dirty. Pool was not available and we got no heads up about it. The outside of the hotel was really dirty too. If you ask me it is a place to spend the night and go enjoy Kenora during the day. As far location it'swell located. A bit of TLC would make this...