Deluxe Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Reviews of Econo Express Hotel

3.5 out of 5
Econo Express Hotel
1035 Calz. de Tlalpan Américas Unidas, Mexico City, CDMX

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews" "
Rating 8 - Good. 253 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Esperanza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi opción para esta zona de la Ciudad de México. Precio-Calidad-Servicio se suman.
Stayed 2 nights in Apr 2024
Response from Econo on 24 Apr 2024
Estimada Srta. Esperanza.Gracias por hospedarse con nosotros. Nos da mucho gusto saber que su estancia es lo que esperaba. Esperamos nos viste pronto.Saludos cordiales.

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it very nice, but the Wiffi is poorly it doesn’t work all the time
Stayed 3 nights in Apr 2024
Response from Econo on 22 Apr 2024
Dear Mr. Luis.Thank you for staying with us. We offer an apology and regret that the wifi signal was of poor quality, we will check with our provider, so that this situation is not repeated and to provide better service.Best regards.

8/10 Good

Edward, NEWARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024
Response from Econo on 18 Apr 2024
Dear Mr. Edward.Thank you for staying with us. We hope you will visit us soon.Best regards.

8/10 Good

Edward, NEWARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 6 nights in Apr 2024
Response from Econo on 18 Apr 2024
Dear Mr. Edward.Thank you for staying with us. We appreciate your comments.We hope you will visit us soon.Best regards.

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien el hotel falta restaurante permanemte
Stayed 1 night in Apr 2024
Response from Econo on 14 Apr 2024
Buen día estimado ManuelMuchas gracia por hospedarse con nosotros y por su comentario, el cual es muy valiosos para mejorar nuestro servicio. Saludos cordiales y muy buena suerte le deseamos quienes formamos Econo Express Hotel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great service and great room for the price.
Stayed 1 night in Apr 2024
Response from Econo on 9 Apr 2024
Dear Sir. JohnWe are very pleased to hear that the service provided by our staff and the hotel was to your liking. We hope you will visit us again soon.Best regards.

10/10 Excellent

Chinou

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance of few restaurant and street food vendors
Stayed 3 nights in Apr 2024
Response from Econo on 9 Apr 2024
Dear Mr. Chinou Thank you for staying with us. We appreciate your comments and hope you will visit us again.Best regards

10/10 Excellent

Andre Bencee

Stayed 1 night in Mar 2024
Response from Econo on 21 Apr 2024
Estimad@ Andre BenceeMuchas gracias por hospedarse con nosotros y por brindarnos una calificación excelente. A nombre de todo el equipo de Econo Express le reiteramos nuestro agradecimiento y le deseamos buen retorno a casa.

10/10 Excellent

Alvin Aviskara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a convenient location close to the train station and next door to a supermarket. I rented the deluxe king room and it was very large and spacious! The staff are helpful and friendly. The Internet is not so stable and I felt that the rooms have somewhat thin walls. I would stay here again!
Stayed 13 nights in Mar 2024
Response from Econo on 30 Mar 2024
Dear Sir AlvinThank you for your loyalty. We offer an apology if during your stay you had internet failures, we will check with our provider. We hope you will visit us again.Best regards.

10/10 Excellent

Israel

Stayed 1 night in Mar 2024
Response from Econo on 13 Apr 2024
Estimado Sr. Israel.Gracias por elegirnos para su descanso.Nos complace saber que su estancia fue agradable.Esperamos nos visite nuevamente.Saludos cordiales

10/10 Excellent

GONZALO, Hoffman Estates

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people working there and the hotel is completely comfortable
Stayed 2 nights in Mar 2024
Response from Econo on 17 Mar 2024
Dear GonzaloThank you very much for booking with us and for your comment, which helps us provide a pleasant stay. kind regards

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very good bathrooms and big rooms
Stayed 1 night in Mar 2024
Response from Econo on 6 Mar 2024
Dear Juan Thank you for staying with us. It is great to read comments like yours. We hope you will visit us soon. Best regards.

10/10 Excellent

Majid Khan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property/room given the price. Room was coz and bathroom was spotless. The cleaning staff also cleaned the rooms daily.
Stayed 6 nights in Feb 2024
Response from Econo on 19 Feb 2024
Dear Mr. Majid Thank you very much for staying with us. We are pleased to read your comments and know that your stay was pleasant. We hope you will visit us soon.Best regards.

10/10 Excellent

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Feb 2024
Response from Econo on 17 Feb 2024
Estimado Sr. JoséGracias por hospedarse con nosotros. Nos complace saber que su estancia fue agradable. Esperamos nos visite pronto.Saludos Cordiales.

6/10 Okay

Lizbeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Econo on 19 Feb 2024
Estimada Srta. ElizabethGracias por hospedarse con nosotros, su calificación es muy importante, por ello le ofrecemos una disculpa y la promesa de seguir trabajando en busca de mejorar. saludos cordiales

2/10 Terrible

Rosalba

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Econo on 19 Feb 2024
Estimada Srta. RosalbaMuchas gracias por su estancia en Econo Express Hotel. Le ofrecemos una disculpa si no pudimos cubrir sus expectativas, aunque nos hubiese gustado saber mas al respecto para poder mejorar nuestro servicio. saludos cordiales y buena suerte.

6/10 Okay

Bernabe

Stayed 1 night in Feb 2024
Response from Econo on 20 Mar 2024
Estimado Sr. Bernabe Muchas gracias por hospedarse con nosotros. Lamentablemente no describe que sucedió durante su estancia. Trabajaremos para brindar un mejor servicio.Saludos cordiales.

10/10 Excellent

Luis Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Close to everything . Clean and nice staff
Stayed 1 night in Feb 2024
Response from Econo on 16 Feb 2024
Thank you for staying with us. We are pleased that your stay was pleasant. Best regards

2/10 Terrible

Sara

Stayed 4 nights in Jan 2024
Response from Econo on 20 Mar 2024
Estimada Srta. SaraGracias por hospedarse con nosotros. Lamentablemente no nos comenta la situación que se presentó, para que su experiencia con nosotros no fuera grata. Extendemos una disculpa.Saludos Cordiales

10/10 Excellent

Guadalupe, Denver

Stayed 2 nights in Jan 2024
Response from Econo on 23 Jan 2024
Estimada Srta. GuadalupeMuchas gracias por su estancia en Econo Express Hotel, esperamos haber cumplido sus expectativas de hospedaje y le brindamos un saludo cordial de parte de todo el equipo.

8/10 Good

Jose

Stayed 2 nights in Jan 2024
Response from Econo on 29 Jan 2024
Estimado Sr. José Gracias por hospedarse con nosotros. Esperamos contar nuevamente con su visita y nos permita mejorar su experiencia.

8/10 Good

Jesús Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 2 nights in Dec 2023
Response from Econo on 9 Jan 2024
Dear JesúsThank you very much for staying with us, your comment is very important to continue working and provide you with good service. We are comforted that your stay was pleasant. Please receive cordial greetings from those of us who make up Econo Express Hotel; We wish you a safe return home and look forward to seeing you on your next visit.

8/10 Good

Dong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Econo on 9 Jan 2024
Estimado DongGracias por su estancia en Econo Express Hotel ,donde trabajamos para brindarle un buen servicio. saludos cordiales y excelente 2024

10/10 Excellent

FRANCISCO MIGUEL

Stayed 1 night in Dec 2023
Response from Econo on 31 Jan 2024
Estimado FranciscoGracias por su estancia en Econo Express Hotel, donde trabajamos para brindarle un buen servicio. Saludos cordiales y buena suerte de parte de todo nuestro equipo

10/10 Excellent

FRANCISCO MIGUEL

Stayed 1 night in Dec 2023
Response from Econo on 31 Dec 2023
Estimado FranciscoLe agradecemos mucho el que se haya alojado con nosotros, entre tantas opciones en la Ciudad de México. Nos reconforta que su estancia haya sido grata. Le deseamos un buen regreso a casa y le esperamos en su próxima visita, mientras tanto reciba por favor saludos cordiales de quienes formamos Econo Express Hotel

2/10 Terrible

Luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It seems like giving one star is too generous for my evaluation of the room. I didn’t stay for more than 10 minutes before deciding to move to another hotel. Firstly, there was no space in the room to put my luggage as there was no closet available. Additionally, the room was incredibly noisy as it was facing a car dealership. The hotel provided earplugs as a courtesy to deal with the noise. There was no air conditioning, only a small fan on the nightstand. The bathroom had no storage facilities and no partition between the shower and toilet area. The room was well-lit, with no blackout. However, the bed was very hard and the pillow was old and lacked filling. The room’s decoration was horrible and old, but I understand that it’s subjective. The area where the hotel was located didn’t feel safe, especially for a tourist. After consulting with locals, I learned that the area can be dangerous due to the presence of bars and drunk/drugged individuals. However, I must say that the staff at the front desk were very kind and helpful. The hotel description turned out to be inaccurate which was very disappointing. Although I understand their policies, I did not receive a refund. Unfortunately, it was not a good place for a week-long vacation. I would like to discuss this bad experience with Expedia regarding the possibility of a refund. Thank you.
Stayed 6 nights in Dec 2023
Response from Econo on 29 Dec 2023
Dear Luis, we appreciate your comments and we apologize if the hotel did not meet your expectations, however we have another type of room that is larger and has air conditioning, unfortunately for both you and us you booked the economic single room which is certainly smaller and without air conditioning as described on the page where we advertise; Regarding the exterior, it exceeds our possibilities and is difficult to control. For the moment, however, please receive cordial greetings and good luck.

10/10 Excellent

Veronica, LAS VEGAS

Liked: Amenities
Stayed 1 night in Dec 2023
Response from Econo on 28 Dec 2023
Estimada Srta. VerónicaLe agradecemos mucho el que se haya alojado con nosotros, entre tantas opciones en la Ciudad de México y por su calificación ya que es la guía para seguir trabajando y brindarle un buen servicio. Nos reconforta que su estancia haya sido grata. Le deseamos un buen regreso a casa y le esperamos en su próxima visita, mientras tanto reciba por favor saludos cordiales de quienes formamos Econo Express Hotel

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Econo on 28 Dec 2023
Dear JoanneThank you for staying with us again, we will always work to provide you with good service. Thanks for your preference. Best regards and see you soon.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, clean rooms and with good breakfast.
Stayed 2 nights in Dec 2023
Response from Econo on 28 Dec 2023
Dear JoanneWe very much appreciate her preference. We are comforted that your stay was pleasant. We wish you a safe return home and we look forward to seeing you on your next visit. In the meantime, please receive cordial greetings from us at Econo Express Hotel.

8/10 Good

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-he property was very clean and I felt safe with the fact that was a security guard in the lobby close to 2AM when I arrived for check-in. The area, however, is pretty loud and the walls are not very soundproof. The blackout curtains have a few gaps so the center lights of the building penetrate the bedroom at night. Overall the hotel is still a good cost vs benefit, just make sure you pack eye masks and earplugs if like me you are a little more particular about your sleep.
Stayed 1 night in Dec 2023
Response from Econo on 11 Dec 2023
Dear IgorThank you for receiving us and for your comments as they are the guide to provide you with good service, therefore we apologize for the inconvenience of noise, we will attend to our areas of opportunity that you asked us to please mention. We wish you a safe return home and send you cordial greetings from those of us who make up Econo Express Hotel.

8/10 Good

Miroslava

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Econo on 11 Dec 2023
Estimada Srta. MiroslavaMuchas gracias por su estancia en Econo Express Hotel, donde trabajamos para brindarle un buen servicio. saludos cordiales

10/10 Excellent

Sherly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Econo on 11 Dec 2023
Estimada Srta. SherlyGracias por su preferencia, esperamos verle pronto y mientras tanto reciba un cordial saludo de parte del personal de Econo Express Hotel.

8/10 Good

Marvin

The same breakfast everyday
Stayed 3 nights in Dec 2023
Response from Econo on 11 Dec 2023
Dear MarvinThank you very much for staying with us and for your comments as they are very valuable to continue working and provide you with good service. We wish you a safe return home and we look forward to seeing you on your next visit. In the meantime, please receive cordial greetings from us at Econo Express Hotel.

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
My stay was pleasant. The price was very reasonable. The room was extremely clean and in excellent condition. A complete breakfast was included. Highly recommended!
Stayed 1 night in Dec 2023
Response from Econo on 5 Dec 2023
Dear RobertThank you very much for staying with us, your comments are very important to continue working and provide you with good service. We are comforted that your stay was pleasant. Please receive cordial greetings from those of us who make up Econo Express Hotel; We wish you a safe return home and look forward to seeing you on your next visit.

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó hospedarme ahí! Sin duda, volveré
Stayed 4 nights in Nov 2023
Response from Econo on 5 Dec 2023
Estimada Srta. MayraMuchas gracias por alojarse con nosotros, sus comentarios son muy importantes para seguir trabajando y brindarle un buen servicio. Nos reconforta que su estancia haya sido grata. Reciba por favor saludos cordiales de quienes formamos Econo Express Hotel; Le deseamos un buen regreso a casa y le esperamos en su próxima visita.

10/10 Excellent

IZABEL

Exlent
Stayed 5 nights in Nov 2023
Response from Econo on 13 Nov 2023
Muchas gracias por sus comentarios y por alojarse con nosotros, reciba un cordial saludos de quienes formamos Econo Express Hotel.

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Econo on 10 Nov 2023
Estimado ValentinMuchas gracias por su estancia en Econo Express Hotel, donde trabajamos para brindarle nuestro servicio. Saludos cordiales y buen retorno a casa le deseamos.

10/10 Excellent

Jason

Stayed 1 night in Oct 2023
Response from Econo on 30 Oct 2023
Estimado JasonGracias por su preferencia y esperamos haber cumplido sus expectativas. A nombre de todo el equipo d Econo Express Hotel le reiteramos las gracias y le brindamos un saludo cordial.

10/10 Excellent

SEILIN, Miami

Stayed 1 night in Oct 2023
Response from Econo on 16 Nov 2023
Estimad@ SeilinMuchas gracias por alojarse con nosotros. Nos reconforta que su estancia haya sido grata. Reciba por favor saludos cordiales de quienes formamos Econo Express Hotel; Le deseamos un buen regreso a casa y le esperamos en su próxima visita.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Stay was extremely nice, professional staff. Very clean facility and awesome breakfast
Stayed 4 nights in Oct 2023
Response from Econo on 22 Oct 2023
We thank you very much for staying with us, among so many options in Mexico City, and for your comments as they are the guide to continue working and provide you with good service. We are comforted that your stay was pleasant. We wish you a safe return home and we look forward to seeing you on your next visit. In the meantime, please receive cordial greetings from us at Econo Express Hotel.

10/10 Excellent

Yunierky

Stayed 3 nights in Oct 2023
Response from Econo on 22 Oct 2023
Estimado Huésped.Agradecemos el habernos elegido entre tantas opciones de hospedaje en la Ciudad de México.Esperamos, el haber podido cumplir con todas sus expectativas durante su estancia en nuestro hotel. En nombre de todo el equipo que labora en el Econo Express Hotel, le deseamos un feliz retorno a casa.Gracias por su preferencia.

8/10 Good

Esteban

Buenísimo
Stayed 6 nights in Oct 2023
Response from Econo on 15 Oct 2023
Estimado EstebanGracias por su estancia en Econo Express Hotel, donde no dejamos de trabajar en busca de brindarle un buen servicio. saludos cordiales.

6/10 Okay

Pedro

Liked: Staff & service
My room was in front of the highway, noise
Stayed 1 night in Oct 2023
Response from Econo on 27 Oct 2023
Thank you very much for staying with us and for your comments as they are very important to continue working and provide you with good service. We apologize for the noise inconvenience, we will work on it.Best regards and safe return home.

10/10 Excellent

Jose

Stayed 1 night in Oct 2023
Response from Econo on 26 Oct 2023
Estimado JoseMuchas gracias por elegirnos y alojarse con nosotros entre tantas opciones, esperando que nuestro trabajo le haya brindado un buen servicio.

10/10 Excellent

Jose Rafael

Stayed 1 night in Sep 2023
Response from Econo on 4 Oct 2023
Estimado Jose RafaelMuchas gracias por dejarnos una calificación y mas aún por alojarse con nosotros entre tantas opciones. Saludos cordiales y les esperamos en su próxima visita a al ciudad de México.

8/10 Good

Luciano Reyes

Stayed 16 nights in Sep 2023
Response from Econo on 20 Oct 2023
Muchas gracias por alojarse con nosotros y por sus comentarios ya que son muy valiosos para seguir trabajando y brindarle un buen servicio. Le deseamos un buen regreso a casa y lo esperamos en su próxima visita, mientras tanto reciba por favor saludos cordiales de quienes formamos Econo Express Hotel

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Econo on 29 Sep 2023
Estimado GerardoMuchas gracias por elegirnos y por su calificación, nos reconforta que su estancia haya sido grata, porque ese es nuestro principal trabajo. Saludos cordiales

8/10 Good

Agustin

Stayed 2 nights in Sep 2023
Response from Econo on 28 Sep 2023
Estimado AgustinGracias por dejarnos una calificación , la cual servirá para trabajar más y también le agradecemos su estancia con nosotros. Saludos cordiales y buen viaje a casa.

8/10 Good

Ruben

Liked: Amenities
Have an extra- service of laundromat.
Stayed 7 nights in Sep 2023
Response from Econo on 24 Sep 2023
Dear RubenThank you very much for staying at Econo Express Hotel, where we work to provide you with a pleasant stay. Kind regards

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Un buen lugar para una estadía de paso. Está cerca del metro y es bastante seguro.
Stayed 1 night in Sep 2023
Response from Econo on 22 Sep 2023
Estimado Emmanuel, Agradecemos sus comentarios que son muy importantes para nosotros, nos alegra saber que estuvo cómo en su estancia. Gracias por su preferencia, vuelva pronto.