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"The views and rooftop are top notch. Rooms are perhaps a little sparse, but the towels and soaps/shampoos are nice. You can tell this is a Mexican chain given the generic Nescafé pods, basic lower quality flooring, and lack of any cable channels on the TV. As a business traveler and pkebrt of things going on in the world, it was disappointing not to have at least CNN and business news channels along with ESPN. Overall is was very nice accommodation and very clean. A part of the shower glass somehow came of track and cracked/sliced me but the hotel was very quick to respond, change my room and offer antiseptic. I was very happy with their care and response to random one off. I will stay here again. The location is great. "

"mix between hostel and hotel. bathrooms upstairs, Showers downstairs. Quiet hours are respected during weekdays. (Didn’t stay on weekend) "

"Staff was very friendly"

"Yes was great"

"Yes very good."

"I usually do not write reviews, but my stay at ULIV Cibeles truly stood out. The property is very clean and located in an excellent area, close to major tourist sites, restaurants, public transportation, and the market. Customer service was great, security is available 24 hours a day, and the indoor parking is a big plus. I would gladly stay here again."

"Amazing buffet breakfast, we had a room update, complimentary food, excellent and warm service."

"Staff helpfulness and professionalism"

"Very good buffet breakfast "