โรงแรมใกล้ถ้ําน้ําแข็งเม็นเดนฮอลล์, จูโน

"It was lovely to be there"

"5 minutes from the Juneau Airport, but you must call a taxi company to take you there, no shuttle. Walking is theoretically possible but only for the ambitious. Phone communication with hotel front desk was with non-native speaker and hard to understand. On-site front desk staff at arrival was non-existent but to be fair was elsewhere doing maintenance, so I had to search for them. The Hotel Desk is only open from 7am-11pm, this is not specified on the listing - problem if you have a late flight...

"Check in was rough, I think the young lady was in training. Though there was a young gentleman who was very accommodating and knowledgable the rest of our stay. The rooms are very meh. Do not look too close or you will see the dirty windows, dust built up, and weird brown stuff in the shower ceiling. Not the best, but not the worst. Beds were comfortable. The building looks like it could use a makeover. I think they are trying. Elevator was an adventure within itself. We found using the stares...

"Nothing"

"Everything was very clean, comfortable beds, friendly staff!"

"Service and Hospitality is basically non existent. Should be categorized as motel."

"The bar is open till 0300, you won’t be sleeping. Have to share a bathroom with the whole floor, no air. Staff is nice."

"The staff and owners were exceptionally helpful and friendly. The location is near the boardwalk and an easy walk to town."

"The staff at the Silverbow were incredibly helpful and kind. The property is amazing and quirky (in a good way). It's in an excellent location, very close to a ton of restaurants and shops. We loved our stay."

"Dirty bathrooms, no A/C, paint slopped all over the room, and no ocean view"

"The staff was very friendly and helpful and the feeling was that it was more rustic as there is usually a lot of rain and the area around the hotel was more gravel and at the room window the weeds are a bit overgrown. Our room was downstairs from the lobby and although there was an elevator it didn't go down to the lower floor and with heavy bags this was a bit much. I did get help when we were leaving to haul my bags upstairs and that was a blessing! I also noticed a fairly strong aroma of...

"Location. Other than that. Hotel is old. Needs to be upgraded"