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The Palms Resort

2.0 star property
Sun-kissed retreat with outdoor pool welcomes travelers to relax with coffee shop refreshments and easy metro access nearby

Choose dates to view prices

The Palms Resort sits in a lively neighborhood near the metro station, offering vibrant atmosphere and genuine hospitality. Guests enjoy breakfast buffet favorites, relax by the pool, or savor delicious meals at ROCOCO steakhouse.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Restaurant
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Room

A bedroom with a single bed, a bunk bed, a nightstand, and a ceiling fan.

Comfort Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

A bedroom with a single bed, a bunk bed, a nightstand, and a ceiling fan.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

A room with a bunk bed, a single bed, and a desk. There is a door leading to another room.

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 4 Single Beds and 1 Double Bed

View all photos for Comfort Penthouse

A dormitory room with bunk beds, a patterned bedspread, and a television.

Comfort Penthouse

  • 1 bedroom
  • Sleeps 16
  • 10 Single Beds and 3 Double Beds

About the area

Located in Melgar, The Palms Resort is in the suburbs and near a metro station. Lago Sol and Magdalena River reflect the area's natural beauty and area attractions include Piscilago Zoo and Piscilago Water Park. Visit our Melgar travel guide
Map
Melgar-Carmen De Apicalá, Melgar, Tolima, 734001

What's nearby

  • San Francisco de Asis Church
    21 min drive - 4.3 km
  • Piscilago Water Park
    27 min drive - 10.8 km
  • Piscilago Zoo
    30 min drive - 12.6 km
  • Lago Sol
    34 min drive - 15.1 km
  • Kartodromo
    51 min drive - 31.5 km

Restaurants

  • Asadero De Carnes El Corral Santandereano
    7 min drive
  • Jordan Coffee
    7 min drive
  • Casa Blanca Melgar - Bar & Restaurante
    4 min drive
  • Super Arepas Don Carlos
    6 min drive
  • Corral Melgar
    6 min drive

About this property

The Palms Resort

  • Hotel near a metro station
  • Consider a stay at The Palms Resort and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. The on-site steakhouse, ROCOCO, features a poolside location. Guests can also expect to find a garden, an outdoor entertainment area and a bar.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Outdoor furniture
  • Room features
  • All guest rooms at The Palms Resort feature comforts, such as separate dining areas.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Separate dining areas, art supplies and daily housekeeping

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Property amenities

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ROCOCO

Things to do

  • Outdoor pool

Family friendly

  • Art supplies
  • Children's games
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Separate dining area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of COP 20000, per pet, per night, plus a deposit of COP 20000 per night
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: COP 20000 per night
  • Pet fee: COP 20000 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does The Palms Resort have a pool?

Yes, this property has an outdoor pool.

Is The Palms Resort pet-friendly?

Yes, pets are allowed at this property. There's a deposit of COP 20000 per night and a fee of COP 20000 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Palms Resort?

Self-parking is free at this property.

What time is check-in at The Palms Resort?

Check-in start time: 2:00 PM; check-in end time: 3:00 PM.

What time is check-out at The Palms Resort?

Checkout is at noon.

Where is The Palms Resort located?

Situated in the suburbs, this hotel is 2.7 mi (4.4 km) from San Francisco de Asis Church and 12.2 mi (19.6 km) from Piscilago Zoo. Piscilago Water Park and Lago Sol are also within 16 miles (25 km).

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Reviews

The Palms Resort Reviews

6.0

5.0

Cleanliness

2.0

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

Reviews

Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nisiquiera existe el sitio, es una estafa completa y adicionalmente no me devolvieron el dinero...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

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