A short walk from Marvel Stadium and Collins Street, Southern Cross Serviced Apartments provides laundry facilities and more. Guests can connect to free in-room WiFi.
Located in Melbourne, Southern Cross Serviced Apartments is in the city centre. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travellers looking to shop may want to visit Collins Street and Bourke Street Mall. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Rod Laver Arena. Visit our Melbourne travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Southern Cross Serviced Apartments
This smoke-free apartment building features an outdoor pool, self parking and laundry facilities. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Southern Cross Serviced Apartments offers 20 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.
Recreational amenities at the apartment include an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Iron/ironing board
Luggage storage
Phone
Weekly housekeeping
Location highlights
In a business district
In the city centre
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 units
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email with check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Self-parking fee: AUD 20.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Does Southern Cross Serviced Apartments have a pool?
Yes, this property has an outdoor pool.
Is Southern Cross Serviced Apartments pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Southern Cross Serviced Apartments?
Self-parking is available for AUD 20.00 per day. Limited spots are available.
What time is check-in at Southern Cross Serviced Apartments?
Check-in start time: 2 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Southern Cross Serviced Apartments?
Checkout is at 10 AM.
Where is Southern Cross Serviced Apartments located?
Located in Melbourne Central Business District, this apartment building is within a 10-minute walk of Collins Street and Marvel Stadium. Melbourne Convention and Exhibition Centre and Crown Casino are also within 15 minutes. Southern Cross Station is only a 2-minute walk and Flagstaff Station is 10 minutes.
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Reviews
Southern Cross Serviced Apartments Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
9.0
Location
7.8
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 75 out of 192 reviews
10 - Excellent
75
Rating 8 - Good. 70 out of 192 reviews
8 - Good
70
Rating 6 - Okay. 29 out of 192 reviews
6 - Okay
29
Rating 4 - Poor. 13 out of 192 reviews
4 - Poor
13
Rating 2 - Terrible. 5 out of 192 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Amanda
22 Mar 2020
Liked: Cleanliness, amenities
Great location and facilities. Friendly, helpful staff
Amanda
Stayed 3 nights in Mar 2020
4/10 Poor
Yogesh
18 Mar 2020
Disliked: Room comfort
Diasappointed
The bathroom lights were not working and could not be fixed in time during our stay despite many complaints
Yogesh
Stayed 3 nights in Mar 2020
10/10 Excellent
Verified traveller
2 Mar 2020
Liked: Cleanliness
Great location. Very easy to get around from. Facilities were good.
Verified traveller
Stayed 4 nights in Feb 2020
8/10 Good
John
28 Feb 2020
Liked: Cleanliness, room comfort
Disliked: Staff & service
Some issues with the bathroom. Toilet seat very loose. Shower door would not shut, resulting in floor flooding. Basin drain blocked and very slow to drain. Hot water very slow to come through, 4 or 5 minutes resulting in massive waste of precious water each time hot water needed.
No recycling bin in room, or instruction on what to do with paper, plastic and glass.
John
Stayed 4 nights in Feb 2020
4/10 Poor
Verified traveller
27 Feb 2020
Disliked: Property conditions & facilities
The balcony was very small and uncomfortable and not as described in the booking. TV screen was damaged and poor quality. We could smell the rubbish chute when coming in or out of the door. Smelly! Sofa mattress was old and uncomfortable. No TV in bedroom. Remote didnt work properly.
Verified traveller
Stayed 3 nights in Feb 2020
8/10 Good
Verified traveller
24 Feb 2020
Liked: Cleanliness, amenities
ok condition. Sound travels through walls. Poor summary of essential information about unit. Balcony door and windows unable to be opened
Liked the location
Disliked 1/ water flow in shower was pathetic
2/ Air conditioner didn't work properly. Did not cool the appt
3/ One of the bedroom windows would not close
4/ One of the blinds pulleys was broken
Verified traveller
Stayed 4 nights in Feb 2020
4/10 Poor
Verified traveller
24 Jan 2020
Liked: Staff & service, amenities
The DTV input on the tv does not work. The analogue signal is very poor and only signal available. The remote for tv needed new batteries. When tv reported to manager nothing seemed to be done to fix.
These apartments are in a great spot in Melbourne. Within walking distance to most things. great views from balcony. a/c in room never worked, rang reception twice to repair but never heard back from them. Room was not serviced for 5 days, had to ring them, notice in room said they would come on the 4th day. single beds were a bit small, sons feet overhung end (15 yr old). toilet roll holder broken, no pay tv/ netflix. fry pan to small for cooking. one last positive - rooms were quiet no banging from other rooms
New and great views. Great location and spacious. TV a bit small but really awesome views
Verified traveller
Stayed 2 nights in Dec 2019
4/10 Poor
Dom
23 Dec 2019
Liked: Staff & service, room comfort
No access to swimming and gym
A major disappointment is that our 2-night stay did not give us access to the swimming pool and the gym. Upon inquiry, we were informed that these facilities were for residents only. My son was devastated and we were looking forward to using the gym as well. When I was searching for a hotel, there were pictures of the gym and a swimming pool. If we knew that there were restrictions we would have chosen another hotel. It had a huge negative impact on our little family getaway.
Otherwise, the hotel is close to public transport, has two bathrooms which is ideal for a family stay.
excellent position for public transport with Southern Cross station just across the road and plenty of places to eat, I enjoyed my stay and would definitely come back
Room condition is poor. Super noisy at night.
Aircon only in the living area. Both rooms has no air conditioning.
Lighting control at night is not friendly
Very central to public transport. Comfortable bed, clean and quiet would definitely stay again.
PAULINE
Stayed 3 nights in Dec 2019
4/10 Poor
Verified traveller
11 Dec 2019
Liked: Cleanliness, staff & service, amenities
Terrible water pressure - hot water takes ages to come through, air-conditioner doesn't work properly, and street noise is so loud I felt like I was sleeping on Southern Cross station
The location was great, not far from the mall and Coles across the road was great.
Would have preferred utensils suitable to a non stick pan, as well as more cutlery and grater and a peeler.
Overall the comfort of the apartment was very nice. Great size too.
Excellent location, particularly for Marvel Stadium. Concierge was most helpful.
Verified traveller
Stayed 2 nights in Dec 2019
8/10 Good
Shane
1 Dec 2019
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location & view but unit needs work!
Location is great. Plenty of resteraunts although you have to really look further away if you are a coffee fan. The view from the unit is fantastic. Beds were comfy but only a 2 seater couch, and small chair in lounge. There were several things around unit that needed fixing which was disappointing.
The location was excellent. The amenities were good. The staff we met were friendly and very helpful, The only real downside was that the rooms smelt.There was a stail ,smoky smell.
The staff were very friendly, the apartment was nice and quiet, the atmosphere when walking through the lobby was very nice! We absolutely loved it there! Thanks for having us :)
Verified traveller
Stayed 3 nights in Nov 2019
6/10 Okay
Verified traveller
16 Nov 2019
Disliked: Property conditions & facilities
The apartment was centrally located
The TV control didn’t work
There was a beeping noise at intervals consistently